Would have been great if we could have had early check in option.

Liked: Great hotel; clean; comfortable; quiet; nice amenities.
Disliked: Unprepared for mass check in.

It is a very nice hotel. Was clean and had it's own bar and restaurant and it is very close to many attractions. Some rooms may have a kitchen type set up but ours didn't. It did have a coffee maker and a small semi cool fridge. A microwave would have been nice. Room service is offered but our experience wasn't very good with it. Staff was nice and helpful.

Liked: Nice room, nice proximity to what we were there (Charlotte) for. Staff was helpful and nice.
Disliked: Room service. Took over an hour for grilled cheese and was cold when we got it.

Wonderful location; wonderful beds; can see movies in room that are still in theater! Fast room service and delicious.

Liked: Room service - staff friendliness.
Disliked: No valet parking.

Great hotel in downtown Charlotte. Very nice rooms. Only stayed one night. Parking is $18 per night so did not use valet parking.

Liked: Good downtown location. Proficient and friendly staff.
Disliked: Understanding which elevators to use to get to parking garage.

Liked: Closeness to things in the city; bar and restaurant.
Disliked: Hard to distinguish parking deck rules.

Liked: Great experience. Valet staff were great - quick and very attentive.

My wife and I stayed in room 1912. We were amazed at the awesome view. Room had a great 42" TV. The best part would have to be the king size bed. Both the pillows and bed itself felt like I was laying on a cloud. We loved it!

Liked: Room was amazing!
Disliked: Parking garage was slightly confusing.