Exceptional

Good

Liked: We have stayed before. The location and facilities are great for a overnight break in Cardiff. Staff were kind and friendly, particularly at breakfast.
Disliked: Upon check in, our floor was littered with remnants of room service from the night before and despite raising it to reception upon arrival, it was still an issue when we returned from dinner later that evening which was unpleasant and disappointing.

Very good

Very good

Enjoyable stay but expected a...

Liked: Location was great for the castle and city centre.
Disliked: Could hear pano, being played at 11/12 at night, in room on Saturday night, and chatter etc from the ground floor, bathroom had broken holder, and look worn, room door lock didnt seem to work, steam room not in use . Only minor things but do expect better at the Hilton. Wasn't made clear re parking charges till we arrived. £25 per night is quite steep for cardiff and considering you have to walk a block with your luggage, not clearly signed either.

nice

Liked: bar

Very good

Very good

Very good

Liked: Room & facilities were perfect.