Last minute booking

Liked: Well situated in downtown Cardiff.
Disliked: Rings on bedside table from previous guest's drinks. Tissue box only had 2 tissues carefully folded to look nice in top, but rest of box was empty. Both bath and shower drains very very slow, had to remove cover in shower to keep it from overflowing. Dusty.

Excellent Stay, Dirty Towels

Liked: The bed was very comfortable. The bathroom was big as-well as the whole room! The staff were very polite and helpful.
Disliked: Unfortunately, our hand towel was already dirty before we used it. It looks as if some sort of make up product was on it and stained it. Also, the bed wasn?t made very well, the photo shown is as soon as we had walked in before we even took our shoes off.

Pleasant

Liked: Pool staff were good and the lift
Disliked: Room330 I think theres a night club under it I was up until 4 30 am then 7 30am they came for the glass bottles couldn't t close window as it needed a key so not very happy the food was not that good

lovely hotel and staff

Bad

Superb

Exceptional

Exceptional

Okay

Liked: Didn?t feel like something from a Hilton brand. Room didnt feel luxurious at all.
Disliked: Felt more like a lower brand of hotel rather than a Hilton. Lots of corridor noise. Woken up several times throughout the night.