Hilton Cambridge Guest Reviews
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Write a review
Veronica Wed, 17 April 2024
Good location, weird lifts, dated...
Liked: Location is in the city centre, but it’s weird having to take two lifts to get from street level to the rooms, as one (or an escalator) goes from street to reception, then you have to take another one to the rooms. There is no escalator down, hence two lifts. This is because the hotel is part of a huge parking complex and basically has no ground floor. Guess you trade convenience for a city centre location.
Disliked: Our room was a bit tired. The bed was ok but softer at the sides than the middle. Didn’t use the shower but the bath I took was the worst I’ve ever experienced, even in much, much cheaper hotels. Hot water a trickle, gave up after about two inches and sat in it and froze. No shower gel in the container, and placed too high to reach from the bath. Really old, frayed shower curtain, which is rare in modern hotels. Especially one that cost us over £600 for two nights. Also the obligatory valet parking is an absolute pain and very expensive. Hilton you can do better.
Louise Tue, 16 April 2024
Exceptional
Liked: The Hilton goes the extra mile to make you feel special
Anonymous Mon, 15 April 2024
Exceptional
Liked: One word...brilliant
Disliked: Have nothing to report
Reece Mon, 15 April 2024
Good Stay
Liked: Breakfast, view, comfortability
Disliked: A/C did not work, forgot to mention this when checking out but not happy with the amount I was charged considering we could not alter the temperature
Hassen Mon, 15 April 2024
Very good
Salvatore Mon, 15 April 2024
Exceptional
Meredith Mon, 15 April 2024
A good stay but the...
Liked: Lovely room, clean and bright.
Disliked: It was incredibly noisy from 9:00 p.m. to 5:30 a.m. with party goers yelling and sining all night long.
Usha Mon, 15 April 2024
Exceptional
Jonathan Mon, 15 April 2024
Exceptional
Rhona Sun, 14 April 2024
Good location but facilities have...
Liked: The he location is perfect. Having the option of valet parking is what made us book this hotel.
Disliked: The room was ok however the air conditioning did not work meaning neither of us got any sleep. We complained the next morning but was asked why we hadn’t complained the night before. However we had not complained the night before as it was late