Hilton Brighton Metropole Guest Reviews
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|< 0.1 miles from BRIGHTON centre|
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Tom Sun, 4 June 2023
Anna-marie Sun, 4 June 2023
reception and breakfast staff were...
Liked: the location was excellent
Disliked: no bar fridge in the room
Pasquale Sat, 3 June 2023
Disliked: we were given the wrong room.Check in was late after 4pm.The queue was far too long and didn’t check in until 5:30.There were no towels in the room !!
Samantha Sat, 3 June 2023
Disliked: No complimentary toiletries , no towel for the pool , no extra blanket in room .Stayed many times before just seems standards have slipped not worth £315 for 2 nights
Roxanne Sat, 3 June 2023
Liked: How quite it was. Could couldn't hear people in the other rooms.
Disliked: Finding a cleaner in our room standing by the table on his phone.. Not cleaning the room.
Laura Sat, 3 June 2023
Eloho Fri, 2 June 2023
Absolutely enjoyed my stay. From...
Liked: It was an absolutely enjoyable stay. Lovely staff, comfortable bed , nice decor and very delicious breakfast. Decent proximity to town and all the attractions. Double Tree didn’t disappoint-very pleased.
Disliked: keep an eye for refilling the bathroom shower gel. it had almost run out after the first night. Probably wasn’t refilled before I arrived. However It was promptly dealt with when I requested a refill.
Anonymous Fri, 2 June 2023
Laura Fri, 2 June 2023
Never again and terrible value...
Liked: The location just about but in no way made up for it
Disliked: Absolutely terrible - we paid over 300 pounds for essentially a box room. The receptionist was so good and ignorant. I went out for food and couldn’t get back in as no one was on reception. I couldn’t find my room and they were again very unhelpful. An absolute extortion to be honest. Would never stay there again. The bathroom was dirty and mouldy. There were stains on the bed sheet and carpet
Sean Fri, 2 June 2023
Reception lovely. Room was dusty...
Liked: Location great front of house extremely lovely
Disliked: There was dust over everything. For £325 a night room was small. Tried to use the beside phone to ring the reception and it was full of dust.