Pleasant

Liked: Location and staff.
Disliked: Rooms were aged and damaged. Old drill holes in walls and damaged furniture

Noise

Liked: The room we had was next to other rooms which had people banging and noise everything they used anything in the room, I was woken many times though the night and did call reception 3 times but no answer. When I called the spa to book a slot there was no answer from them, we did try to call room service and was told it was a 45 minute wait.

Very good

Decent & enjoyable stay overall

Liked: Great location and comfortable beds. Good showers. All staff we dealt with were friendly and approachable. Decent quality breakfast (though not sure why orange juice seemed to be diluted?)
Disliked: Kept waiting at check-in due to an issue with room showing as blocked on the system, maybe a technical issue? Also queues were allowed to build up for those of us awaiting a table in the hotel bar, service often slow and perhaps a sense of urgency seemed to be lacking- or at least that was the impression

Fair but disappointed

Liked: Great location
Disliked: Bed was 2 singles put together, mattress was worn and uncomfortable

Poor

Liked: Only the location
Disliked: For 220 paund per night was horrible. Very very small room not what you expect from a Hilton. This hotel is not more than 2 star honestly

Lovely stay beds very nice.

Liked: Did not eat at the hotel

I used to visit this...

Liked: location of the hotel. On site parking.
Disliked: Air con broken (it was 35 degrees) shower broken. A bucket outside our room catching drips coming from the ceiling. Noisy workmen trying to fix it at 8 am waking us up. Hotel is run down and shoddy.

Poor

Disliked: I asked for a smoking room on the website, when I got there it was not available, I had to stay in another one, so the website offered me a room that was not available, very bad.