Name: Hilton Bournemouth
Address: Terrace Road, Bournemouth
Telephone: 0800 031 8416

Pleasant

Perfect

Liked: Modern & clean

Comfortable and convenient

Liked: Good location, friendly and attentive staff, clean spacious rooms and a nice breakfast
Disliked: The car-park was not very well sign posted. It is away from the hotel and it is not clear that this is the hotel designated parking. I hard to park outside the hotel in the 20min zone and ask at reception beforehand (I could not reach anyone on the phone) which added additional time for checking in.

Excellent Stay & Great Service

Liked: everything was great
Disliked: noisy nightclub ED

Exceptional

Very good

Liked: Staff, thanks to Olivia at the front desk.Size of the RoomBalcony

Exceptional

Liked: Perfect location, was offered a room at the back of the hotel which was very quiet
Disliked: The only negative thing that I can say is that they didn’t serve Guinness in the bar ( husbands tipple)

Bad

Liked: Location and service
Disliked: Bed was so bad, water clogging in the sink, no proper lighting, fridge was not working

Awful

Liked: Nothing! I had planned to go away with my mum for a gift and we was meant to stay the whole weekend and went home early due to the lack of accommodation
Disliked: Majority of it, for the whole it was expensive stay for what it was and was not enjoyable in the slightest we even left a day earlier we both are not happy with how our stay. My mum is elderly and she not well physically . The bed was rock hard and my mum already suffered with back problems we paid even more for a king suit and when we walked in we was in such shock as it was awful the carpets the view the bed sheets it’s was awful. We will not be recommending you to others and certainly won’t be coming back, the dressing gowns was disgusting and I honestly am in utter shock with this.