Hilton Bournemouth Guest Reviews
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|0.2 miles from Bournemouth centre|
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Harry Sat, 19 June 2021
Krzysztof Sat, 19 June 2021
Liked: location and top floor bar area and members of staff the only there know haw to deal with customers and bartender downstairs.
Disliked: wet arrive on Saturday the 12.06.2021 around a 4:30 pm after check in get to our room and to be honest for this price we expected something hight standards ( price for 3 nights inc.breakfast nearly £1100) when we get into our room we maker a coffee for our selfs and we put this coffees on the coffee table but this table was broken very wobbling thanks god none of us was burn with hot drink, we get to reception as nobody answer the phone and we report this, after when get back to hotel a receptionist let us know than nobody here to fix It so we need to wait till next day fine but we thing for a 4* Hilton not enough as nobody come and check haw this table looks anyway on Sunday still nobody came so we was waiting till Monday... the lights bulbs above this table was off too... the other thing what we didn't like is breakfast was terrible omg the wars what we eat in Hilton, and on first night we booked into our room as there was no space in restaurant, we b looked at 8:30 am and we received at 9:10, we have to get into reception as NO PHONES was answer to check where is our food.... the other thing is phones nobody answer them as we try booked our gym and pool so need to go into reception again.we never to go back there and will not recommended at all.
Maria Fri, 18 June 2021
Disappointing- service was horrible
Liked: Lovely hotel, nice facilities
Disliked: Terrible service, bed was extremely uncomfortable
Raheema Fri, 18 June 2021
Tihi Thu, 17 June 2021
David Wed, 16 June 2021
Good, could have been better
Liked: Indoor pool, restaurant and the staff
Disliked: Room didn?t seem that it had been fully cleaned, previous occupant stuff still in the room.
Helene Wed, 16 June 2021
Liked: Size of room and location
Disliked: Air conditioning in room wasn't working, girl on spa desk was not friendly and didn't want us to use the pool.
Lois Wed, 16 June 2021
Hotel was amazing! Took my...
Liked: The views on balcony, the polite staff, the location
Disliked: Pillows were uncomfortable
Lorraine Tue, 15 June 2021
Liked: Friendly staff.Excellent breakfast.
Disliked: Beds were uncomfortable. Long wait to check out.
Paige Tue, 15 June 2021
always worth the money
Liked: everything was lovely to the food and drinks and the staff, shoutbout to Adrian in the restaurant excellent waiter, Becky, eve and pablo in the sky bar, just excellent service.
Disliked: room service for drink was poor and was sent from pillar to post to get an answer if how it worked buy managed to get the drinks from the bar and take them up to the room.