Hilton Boston Park Plaza Guest Reviews
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Alan, Repentigny, visiting Berklee Performance Center Mon, 12 September 2022
Service was excellent and same for the location.
Liked: Location.
Disliked: Room and bathroom somewhat small.
Robert, Bradley
When I booked the reservation the person who helped was great, very friendly, helpful and knowledgable. A great price and staff, will definitely come visit again soon.
Liked: Great service; clean rooms; wonderful location next to everything at a great price.
Disliked: The experience was perfect!
JG, Brattleboro VT
We stayed on 10/26/12 for a concert at the Wilbur. I was quite concerned after reading reviews that were either 1 star or 5 stars. I gave it 5 stars and wonder what the 1 star reviewers experienced. We had a deluxe room which, for the $20 more per night, was absolutely worth it. The lobby is beautiful, the staff was friendly and efficient, the elevators ran perfectly, and the experience was excellent. If one is trying to skimp on everything, one should not be surprised if things aren't perfect. Spend the extra money. We'll stay there again.
Liked: Decor, staff, service.
Disliked: Nothing.
Whipple Sat, 28 June 2025
Can’t wait to go home
Liked: Location in Boston
Disliked: We had booked a small room but didn’t expect it to be as small as it was. The bed was not a queen it was a full size. The shower was the smallest I have ever seen. Ana the room was next to the elevators and we could hear them running every 30 seconds all night long. Didn’t sleep well for a room that cost over $300.
Penpatch Sat, 28 June 2025
Good
Olivia Fri, 27 June 2025
Exceptional
Konrad Mon, 23 June 2025
Exceptional
Christopher Sat, 21 June 2025
Very good
Anonymous Sun, 15 June 2025
Wonderful
Liked: We had a fabulous time We enjoyed the staff for their great service The room was very clean and the bed was very comfortable
Anonymous Wed, 11 June 2025
Bad
Anonymous Sun, 8 June 2025
Exceptional
Mark Fri, 6 June 2025
Very good
Disliked: .
Wirinratch Thu, 5 June 2025
Great location just a bit...
Liked: The location is great
Disliked: Everything is old. The room kind of stinks but you would get used to it over time. The front desk is too passive. The drain was clogged but got it fixed quickly. Some stuff were not provided in my room but were in my parents room. Coffee machine was not working