Hilton Boston Park Plaza

Service was excellent and same for the location.

Liked: Location.
Disliked: Room and bathroom somewhat small.

When I booked the reservation the person who helped was great, very friendly, helpful and knowledgable. A great price and staff, will definitely come visit again soon.

Liked: Great service; clean rooms; wonderful location next to everything at a great price.
Disliked: The experience was perfect!

We stayed on 10/26/12 for a concert at the Wilbur. I was quite concerned after reading reviews that were either 1 star or 5 stars. I gave it 5 stars and wonder what the 1 star reviewers experienced. We had a deluxe room which, for the $20 more per night, was absolutely worth it. The lobby is beautiful, the staff was friendly and efficient, the elevators ran perfectly, and the experience was excellent. If one is trying to skimp on everything, one should not be surprised if things aren't perfect. Spend the extra money. We'll stay there again.

Liked: Decor, staff, service.
Disliked: Nothing.

Exceptional

Hotel, although ascetically beautiful, was...

Liked: Its proximity to theater district and restaurants. Breakfast in the hotel restaurant was good.
Disliked: The room was small, despite paying over $300 per night. It was $65 to valet. Restaurant in the hotel was expensive.

Very good

Liked: The room was small

Very good

Good

Good

Liked: Place
Disliked: They don't have triple rooms

Love the gym, the location...

Liked: When making a reservation, they accommodated every one of our requests. The front desk staff is great; JJ is the best! Love the gym and the location!
Disliked: Booking through booking.com, there was lots of back and forth with the change to our reservation, unclear if I got my reservation fee back, and finally I did get the reservation fee, but would have appreciated if I didn't have to work so hard to get answers

Superb

Good

Disliked: Very small bathroom, room small too, particularly for the price point