Ok hotel, too expensive for...

Liked: Location
Disliked: Too expensive for the facilitiesCleaning staff not nice

Superb

For the price and the...

Liked: Location, lobby smell
Disliked: For the price I was expecting a suite with a mini kitchen - the sofa bed was extremely lumpy and the bathroom design was horrid. There should have been 2 doors- one around the toilet and one around the sink!

Superb

Exceptional

Awesome location in the middle...

Liked: Staff and breakfast place in hotel
Disliked: No night stand on both sides of bed

Bad

Disliked: I had originally booked the room reservation thru Booking.com. When I checked in, the front desk couldn't find my reservation even after I should them the Booking.com confirmation. Unknown to me at the time, the front desk charged me $329+ for the night. Had I not checked my bank account, I never would have known about the double booking. Thankfully, the hotel did refund me the amount after I called and complained, but still makes me suspicious.

Very good

Liked: The location is excellent in the middle of everything. The bed was comfortable. The coffee at breakfast was good.
Disliked: The room was tiny and had no view . The air conditioner kept making all kinds of noises was hard to stay asleep.

Love Boston

Liked: The staff were friendly and responsive . Fortunately the receptionist found us a better room with more natural light , larger space to move around and better bathroom. The staff were very accommodating and we greatly appreciated it. Also the staff was wonderfully friendly. I will consider another stay there because of their kind service.
Disliked: For the price our first room was horrible , dark, small and extremely disappointing. The front desk managed to find a better room , an?upgrade? for which we were not charged. We had already paid a king?s ransom for our room , so this small act of kindness truly saved our entire experience . Otherwise I would never consider returning to any Hilton Hotel . We were fortunate that the staff was so courteous.