Exceptional

Exceptional

Exceptional

Liked: Staff was extremely friendly and helpful, they had answers to all of my questions. I especially liked the infused water they had in the lobby and the side pantry. The lobby is beautiful as well

Exceptional

Comfortable Hotel with a horrible...

Liked: The only good thing was the room itself
Disliked: Check in at this property is at 4pm, we arrived at 2 and they say our room wasn't ready yet(2 double beds) they say if I wanted to get a call once the room was ready I said yes.( They never did) I came back at around 8:30 to them saying I'm sorry the are not rooms available with 2 bed. I was traveling with a little kid and 2 adults and I specifically booked this hotel for the 2 beds otherwise I would've book a king bed somewhere else and cheaper. The guy at the front desk said I can give you a king room with a roll away bed I said NO that if that's the case I would've choose a different hotel. He took his time hand me the room keys without saying anything or an apology ( I didn't know what type of room he was giving me. To my surprise it was a room with 2 beds. So why the hotel didn't wanna give me the type of room I chose from the beginning??????? SHM

Exceptional

Exceptional

Disappointing

Disliked: I was abusively charged $400, with no explanation and no reply to my emails and calls to the hotel.Future clients watch out.

Pleasant

Liked: Location
Disliked: Accounting office staff unfriendly when there was discrepancy with booking.com pricing