Hilton Birmingham Downtown at UAB Guest Reviews
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Jenn, Brandon, visiting BJCC Arena Mon, 18 March 2024
We got back to hotel about midnight and our keys wouldn't work. We went to desk and the employee said we aren’t even checked in and how did we get in room. We had two rooms and were given keys for desk clerk at 4 pm. She finally said she would have go check our rooms to see if that was even our personal items in room. Rolled her eyes and talked under her breath the entire way there and when she left.
Liked: The pillows.
Disliked: The employees was rude.
Sharon, Ozark, visiting Iron City Birmingham
I would definitely use the DoubleTree in Birmingham if I was in the area again.
Liked: Easy to check in online. The room was as presented. Very clean and comfortable! The front desk even worked to check in another party in my group before I arrived....a nice touch to accommodate our needs.
Disliked: No restaurant on site. We didn't ask, either. They did have a full room service menu.
Matthew, Elkmont, visiting Iron City Birmingham
Easy check in! Great service. We will definitely stay here again.
Disliked: Nothing at all.
Rhonda B, New Orleans LA
Very pleasant.
Liked: The beds.
Disliked: Nothing.
Denis, Saucier, visiting Iron City Birmingham
Excellent staff; clean, nice room; secured parking; walking distance to Iron City but hotel had a shuttle for us to ride in comfort. Very pleased with our stay.
Liked: Great location.
Terry, Pell City, Alabama, visiting BJCC
Liked: Very nice staff and the room was very clean and nice.
CarolAnn P, Scottsboro, AL
Location, service and parking were great.
Liked: Perfect for me.
Yolanda, Brimingham
Liked: The staff were eager and quick to rectify the problem.
Disliked: My room was not clean with many noticeable proofs.