Hilton Bentley Beach Hotel

Wonderful place

Liked: Staff was extremely helpful and very kind.Rooms super clean and comfortable.Walkable, wonderful beach

Staying in an old and...

Liked: Location
Disliked: This was a horrible accommodation experience—this terrible hotel completely ruined my trip. On the first night of my stay, I discovered bedbugs, and the entire bed was covered in dust and stains. That night, the hotel reception moved me to a smaller room and assured me that the manager would speak with me the next day. However, the manager never showed up for no reason. To avoid completely disrupting my travel plans, I agreed to have the manager contact me via phone, but I have yet to receive that call.The hygiene conditions and service attitude of this hotel are absolutely appalling. I endured two nights of a nightmare-like stay, did not get to stay in the room I originally booked, and no one has negotiated any compensation for my losses. The hotel treats its guests with arrogance—making them bear all the consequences. I strongly advise anyone considering this hotel to stay away for the sake of your vacation.

Exceptional

Poor

Liked: Very expensive stay for a noisy room with thin walls. Additionally the receptionist explained the $100 deposit for the room for each day?? Also they tried charging me the resort fee that had already been paid in advance while booking. The Greek restaurant's breakfast with a small bread with childish sized jiffy PB& Jelly plus a cup of coffee and a glass of Orange juice for $15? Felt cheated by this nickel and diming 4 star hotel that costs $1000 a night? I expected much better. Disappointed and won't stay again..
Disliked: Made me feel being tested and except the explanations for my questions about some charges that didn't't make any sense. Weren't getting clear and logical answers made me lose trust towards this establishment.

No worth the money spent.

Liked: Location
Disliked: Service

Superb

Great hotel walking distance to...

Liked: Great location, amenities, and staff was very friendly and helpful

Very good

Very good