The room was great. The food at the Kingfish was fabulous. But the staff at this hotel was unbelievably incredible. They were so friendly and nice from the valet to the front desk, room service to housekeeping. Willie, the shuttle driver, was especially helpful and kind, exhibiting the character you would expect from an American soldier. I would just like to say thank you to everyone working there. Oh, by the way, it was not like it was a slow time - it was during the Bayou Countryfest and soldout!

Disliked: The room only had a shower and no bathtub.

Good downtown location

Liked: Lobby and bar was beautifully laid out. The free coffee in the morning was very good. Outside area was good with pool and view of the Mississippi
Disliked: Rooms need an update. Whilst comfortable they are tired

Pleasant

Liked: Wanted a balcony and paid for one. Did not get it. Wanted rooms ext to my kids. On 3 different floors. Did not get Hilton points since did thru booking

Never staying here again!

Liked: the location was close to where we were visiting
Disliked: The overall experience. Check in was at 3:00. We arrived at the hotel at 6:30 and our room still was not ready. We waited in the lobby for another our before we finally got a room after by boyfriend explained his displeasure over the wait.

Pleasant

Liked: Wanted a balcony and paid for one. Did not get it. Wanted rooms ext to my kids. On 3 different floors. Did not get Hilton points since did thru booking

Peaceful

Liked: The architecture was beautiful.

Pleasant

Peaceful

Liked: The architecture was beautiful.

Pleasant

Good