The room was great. The food at the Kingfish was fabulous. But the staff at this hotel was unbelievably incredible. They were so friendly and nice from the valet to the front desk, room service to housekeeping. Willie, the shuttle driver, was especially helpful and kind, exhibiting the character you would expect from an American soldier. I would just like to say thank you to everyone working there. Oh, by the way, it was not like it was a slow time - it was during the Bayou Countryfest and soldout!

Disliked: The room only had a shower and no bathtub.

Superb

Last time booking here.

Liked: The location
Disliked: The noise level, shower/tub area was dirty. I was put in a room that I didn't even pay for. I booked a 400sqft room and was given a 250 sq ft room. There was a broken soap dish in the bathroom that my daughter cut her finger on. There was a old rusted ring wrapped in a clean towel.

Bad

Liked: Nothing. I was very disappointed in thw entire stay. I have stayed at a lot of hotels much cheaper and they were much more comfortable
Disliked: Everything...the beds were horrible and management was just as lumpy . Valet was non existent and after complaining nothing was done to rectify my issues

Very good

Probably will give one more...

Liked: The location was excellent. The Valet staff was amazing!!!! The overall stay was okay.
Disliked: The bathroom was DISGUSTING!!!!! The front desk staff was very short and not friendly at all. Shocked when I walked into the bathroom and found HAIR alllllllll over the bathtub walls!!!!!! I almost fell due to the cleaning solution on the bathroom tub wasn't wiped away!!!! Very disappointed in the price I paid and walked into that!!! Room was nothing like the pictures either.

Liked: NA
Disliked: Our room was dirty, we tried to suck it up and stay but ended up leaving on the middle of the night to a new one. Worst experience and never coming back

Good

Very good

Unfriendly check in , room...

Liked: Bedding very nice
Disliked: See above