The room was great. The food at the Kingfish was fabulous. But the staff at this hotel was unbelievably incredible. They were so friendly and nice from the valet to the front desk, room service to housekeeping. Willie, the shuttle driver, was especially helpful and kind, exhibiting the character you would expect from an American soldier. I would just like to say thank you to everyone working there. Oh, by the way, it was not like it was a slow time - it was during the Bayou Countryfest and soldout!

Disliked: The room only had a shower and no bathtub.

Great stay

Liked: I loved the hotel it was great! Great location!
Disliked: I hated that I couldn't get to my car when i wanted to...

Very poor

Liked: Non refundable,had to go a day early and ask the hotel if I could move the reservation back a day. Emailed them twice. No response. Booking.com also sent them an email, no response.Only time booking on your site I never received anything.

Liked: Nice staff, very accommodating and helpful. Good location. Clean rooms with nice fresh linens.
Disliked: Not at all.

Liked: The hotel is within walking distance to anything and everything downtown, including the river walk area.
Disliked: The bathroom was a little tight, but we made it work. I also thought it was strange and silly that they charge extra for having a view of the river.

Liked: beautiful view, great location
Disliked: bathroom could have been cleaner. tile in tub and around tub was dirty

Liked: Location
Disliked: The rooms were small.

Liked: The river view from room.
Disliked: Parking, I was a guest and had to pay for valet parking.

Liked: Very friendly staff , the room had a great view of the river.

Disliked: Bed could have been more luxurious. USB charging options wouldn't hurt.