Hilton Baltimore Bwi Airport

Exceptional

Superb

Exceptional

Liked: Didn't eat breafast left early morning to catch our flight!! We had a wonderful night out and had a good sleep and hot shower in morning always great here Thank You.

Excellent choice for an airport...

Liked: Excellent location near BWI. Staff was very friendly, from the shuttle drivers to the front desk attendants. Large and diverse grab and go sundries selection. Really solid dispensary with great prices less than a 10 minute walk away, and less than a 10 minute ride to both BWI and the Amtrak/MARC station. A standard checkout time of 12pm was a great feature, and the only thing that kept me from a later 1pm checkout that day was a large group was coming and the staff needed ample time to get rooms ready. Pool and fitness center were very clean and the sun deck is a really cool place to take a coffee and watch planes take off from the airport. Would recommend 100 times over for any BWI or Amtrak/MARC traveler
Disliked: $20 for the breakfast felt a little steep, given the options, but that’s hotels for you, I suppose. Also, I realize this is a growing trend and not a complaint about this property specifically, but can we please put an end to this whole “no taking food from hotel breakfast back to your room” thing? I’m separately paying for both a room here and the ability to dine at your breakfast service, I should be able to do whatever I want with my breakfast as long as I remain on property and return all my cutlery at the end of my stay. I think it’s incredibly short sighted to inconvenience guests who want to walk down to the lobby and grab something to eat to bring back to the room with them rather than relying on room service to pick up the phone during peak breakfast hours.

Exceptional

Father's Day get away

Liked: The hotel was nice looking, and the staff was nice.
Disliked: There is nowhere to park due to an event they were having. It filled the parking lot, very cold, and it was hard to regulate the temperature in the room. The facility itself was freezing. and no hot water. Thank God it was just for 1 night, and we inly stayed an hour and half away. It's not as good of a stay I am used to staying at a Hiltin. Never stayed in a room with no microwave, and the refrigerator was hidden, so we didn't think there was none in the room.

Good

Disliked: no hot water

Very good

Bad

Liked: Better staff
Disliked: Professional staff