Liked: Great staff and nice decor.
Disliked: Elevators are slow and not all working.

I would stay again.

Liked: Had a beautiful view of downtown Austin and great location! The room was very nice.
Disliked: Parking was expensive and a few of the employees were less than friendly.

Exceptional

Superb

Exceptional

Liked: Great location downtown.
Disliked: Was more expensive than I thought it should be.

Didn't meet the mark

Liked: If you are needing any activities around the convention center, this is the hotel to stay at. It literally is right next to it.
Disliked: I didn't like that their restaurant was closed in the morning for breakfast. A major hotel chain should have a functioning restaurant for breakfast, lunch and dinner, especially for the price per day that they charged. The mattress was also not comfortable to sleep on. There was coffee for the coffee maker in the room. However, there was no bottled water to make the coffee. We had to buy our own bottled water.

Very good

Exceptional

Liked: great customer service at front desk, bell man, and at the taco restaurant and bar. they were out of two queen rooms when we checked in since it was a sold out weekend so they upgraded us to a two room suite. my teen daughter slept on roll away beds which were the size of twin beds and so comfortable for a roll away. so appreciative that they made things right when they didn?t have the room we originally booked.

Good

Very good

Exceptional