Exceptional

peaceful, comfortable and worth it...

Liked: EVERYTHING !! from the upgrade of room we got to the beautiful view we would wake up to, the comfortable bed and really nice bathroom! the service from the staff here at hilton was the best ever. very friendly and helpful in every way
Disliked: there was nothing to dislike about this hotel !

breathtaking position ! you cant...

Liked: Very well appointed room , great space the bed was incredibly comfortable the view of the harbour and watching the hustle and bustle of the ferries was very soothing .Location and view excellent!
Disliked: Some of the staff are a little unfriendly at reception but not all so maybe a bad day , the serving staff in the downstairs bar need to be a bit more knowledgeable about menu and remembering orders. The service for breakfast in the Fish restaurant , well maybe its best to say they are busy training them still? It felt a bit like they were not sure how many people there would be for breakfast , hence amount of food needed and staff needed. Or they were just understaffed!But the food overall was very delicious.

disappointing

Liked: good location bar area good
Disliked: I expected more as it was the ?Hilton? and expected it to be superb - I was disappointed . I am from nz but have travelled and stayed in many hotels overseas and thought this would be of exceptional standard . the Hilton is getting a bit tired. grotting in bathroom not clean , grotting on deck but tired including hand rail , even reception desk looks tired and had marks on it . Over the coffee machines the ventilation needs a dust . showers not high pressure . only given two towels . The place needs a birthday . This is what our tourists are seeing this hotel should be top notch but it isn?t unfortunately . also looking across to apartments that had cardboard boxes on their decks and rubbish bins is not what I pay good money to look at

Exceptional

overall was an okay stay

Liked: The location of the hotel was great. Bed was very comfortable. Staff were very friendly & welcoming
Disliked: Room shower hot water was not working. they gave us another room for shower use only butwasn?t convenient at all as we had to walk from room to room when we needed a shower but gave us the complimentary breakfast buffet for the hassle.

very nice hotel, would recommend...

Liked: location, ease of access
Disliked: The shower head kept falling down and wouldn?t stay up.

Exceptional

Great

Liked: Neat and Tidy
Disliked: People in the passage could be heard all hours of the night - Not sound proof