Hilton Asheville Biltmore Park

Exceptional

Liked: Very nice, comfortable
Disliked: Pillows,no mirrors in room,,shower wand

only slept there.

Liked: didn't get breakfast
Disliked: sink didn't work. had to use soap dish to keep drain open and let water out. was fixed on second day.

Disappointing hotel would not accept...

Liked: Valet and restaurant staff were friendly and helpful, restaurant breakfast was delicious (have to pay)
Disliked: Unfortunately when we arrived they only had one room for 4, when I showed the confirmation email from them via booking.com for 2 rooms, they said it was a booking.com problem not theirs and the receptionist’s only advice was not to use booking.com. They later apologised but we were still in one room having paid for two. Still unresolved. The back and forth at reception trying to get them to see that it was the hotel’s email took up a considerable amount of our only night in Asheville

Very good

Superb

Superb

Excellent place to stay!!!!

Liked: The room was comfortable, clean, and spacious!!!
Disliked: Price didn't include breakfast

Exceptional

Liked: Amazing staff!!!! Went above and beyond to first move me to a quieter room and second to ensure they did everything they could to help recover my delayed bag from United.

Superb