Hilton Albany

Very friendly helpful staff

Liked: Very clean; friendly, helpful people.
Disliked: None.

Great experience with staff, checking in and out and perfect parking. Thought the price was a little high for the condition of the room with the ceiling paint peeling and very obvious repairs done (not quality work).

Liked: Check in and out easy; staff were attentive and helpful.
Disliked: The ceiling in out room was peeling and there were obvious repairs done.

On check in I was told that they didn't have a room with a king size available after reserving it months ago. They gave me a room with "2 queen sized beds|" instead. I said OK. Get to the room. It's two full size beds. When I went to the front desk staff to complain, they got the manager to come out and gas light us that they were queen sized. My girlfriend and I sleep in a queen. She happened to have her tape measure with her from work. These are full size beds. I paid extra so my girlfriend and I could have a great weekend away and this is not what I paid for.

Liked: The lobby is nice.
Disliked: Not as advertised and gas lit by staff.

Overall our stay at the Hilton Albany was very good.

Liked: Proximity to Times Union Center. Views to St. Patty's day parade from our room on the 10th floor.
Disliked: Hot water ran out fairly quickly. Hotel had no vacancies due to the Garth Brooks concert (which is a good thing!). Take into consideration that I like showering with steaming hot water so this may not be an issue for some.

Liked: Everything was great, from the room to the bar to the ideal location. Loved it!
Disliked: None.

Was greeted very nicely at desk. Parking was comped at half price because it was for one night. Great location close to venues. Bed was really comfortable and cozy. Onsite restaurant was very welcoming and a good breakfast.

Cleanest hotel room I have ever stayed in. 5 star all round.