Hill-Brook Motel

Exceptional

spend more somewhere else get...

Liked: Air conditioner worked.
Disliked: Check in and room size. bed not comfy

Very good

Very poor

Bad

Liked: The staff person was extremely rude and she's a fraud. The rooms are absolutely disgusting and extremely rundown and outdated. Smells like mold and mildew and I had to leave to get personal bedding and linens because both were extremely old used and dirty. I used one hand towe and the blanket l in a normal fashion and ended up going to get personal towels and bedding because it was so filthy and uncomfortable. The staff person charged me $100 for "damages" which is absolutely ridiculous and a SCAM to get money. There is also evidence that she attempted to overcharge my cc which was flagged as fraudulent and declined.
Disliked: Absolutely nothing. I was in a bind and needed to stay 2 nights which the second night resulted in refusal to honor the reservation. She refused to give me her name and refused to present the so called damages for my viewing. She's a thief.

Pleasant

Liked: Perfect location for a bed and bathroom close to Manchester.
Disliked: Old and dingy but clean bathroom and sheets. Beds need upgrading including lots else. Decent enough for a sleep.

Don’t bother wasting your time

Liked: Nothing, we paid over the booking site. Got there and they charged our card 2 more times, refunded it, then again now 4 hours later have charged my card again.
Disliked: Place sucked

Absurd policies not real motel.

Disliked: This place has guest policy that renders it something other than a motel. A room booked for two cannot have someone arrive later after the person booking the room checks in. They need to know who both people are and they need to show ID at check-in. This caused me to lose money and drive far away late at night. They should not be listed on booking.com or any other travel site.

Good stay nice staff all...

Liked: Not applicable
Disliked: Maybe put a towel underneath the microwave because it sits on top of the refrigerator and when the refrigerator runs the microwave vibrates. Just a thought I had in the middle of the night when it was keeping me awake and I did try but I was half asleep and I couldn't pick up the microwave