High Bank Hotel Guest Reviews
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Kathy, Rhyl, visiting Leeds Grand Theatre
Had a great stay there. Was peaceful and the room was very comfortable. We had everything we needed.
Liked: Welcoming staff; clean and tidy. Would stay there again.
Disliked: Can't fault the place for the price.
Sarfraz Fri, 27 June 2025
Good place to stay
Liked: Clean
Disliked: Clean room Cooperation from staff..
Nafisa Fri, 27 June 2025
They didn’t had anything in...
Liked: Location
Disliked: Le out
Richard Wed, 25 June 2025
It was inexpensive so not...
Liked: Location, friendly host
Disliked: A bit tired
Kuipa Wed, 25 June 2025
My stay was fine.The noisy...
Liked: There was no breakfast,so I was told
Disliked: The bed was squeaky on turning.Made noise for me and neighbour
Bugg Mon, 23 June 2025
Disappointing
Liked: Upgraded to on suit room
Disliked: We’re woken up during the night by another resident who opened the door to our bedroom,we had no idea how that could happen as should have been only one key pad to open our bedroom door.
Pamment Sun, 22 June 2025
Not so high hitting high...
Liked: Staff polite and friendly, tiling in the bathroom was good, colour scheme good.
Disliked: No air conditioning, room was so hot and for some reason the radiators were on, low but on, in the middle of a June heatwave. Milk was so bad we couldn't finish a tea or coffee, biscuits supplied were broken up in the packets. Water leaked out of the cistern all over the floor when we flushed the loo. The shower didn't work well, just dribbled out and looked scummy on the shower head. Broken lights above bed. Generally tatty, bin all dented up and surfaces scuffed, blinds had to be rolled up or down by hand.
Emily Sun, 22 June 2025
Served it's purpose
Liked: Proximity to city centre was good. Approx £10 in an Uber.Staff are very pleasant and helpful - can tell they work very hard.On-site parking (sort of).Good size room for 3 adults, beds were comfortable.Served it's purpose (a bed for the night) after travelling to Leeds for a gig...
Disliked: Rough accommodation (interior) i.e light fixtures hanging from ceiling, scruffy paint, missing skirting etc.No marked bays in car park so it's a free for all (wasted spaces). Rubbish all over carpark.Broken beds visible at side of hotel - general exterior is very unkempt. Very noisy building, can hear all the other guests inside (the ones above us were walking around until the early hours). None of us slept well.Not suitable for those with mobility issues - vert steep driveway, steep steps upto hotel (no ramp).I didn't like how they sent me a separate link (external to Booking.com) to confirm card details and pay early to 'secure reservation'. This rang alarm bells as could see payment was set up with Booking.com. Anyway, I didn't do it and payment went through as expected upon Check-in.
Anonymous Sun, 22 June 2025
Great stay, will return.
Liked: Clean, amazing shower, comfy beds, friendly staff, great location for the city centre, 10 minute taxi drive, reasonable taxi prices..will definetely return.
Donna Sun, 22 June 2025
Bad
Liked: There was a drug syringe outside the front door of hotel, couldn’t get parked and we didn’t get towels only 1 between us. electricity cut out in our room Extremely overpriced
Anne Sat, 21 June 2025
Pleasant
Liked: Bed comfortable, shower good
Disliked: TV remote not working, 1 mug for 2 people, no glasses, nowhere to put anything in bathroom. No hand towels, no bath mat or shower slip mat. Car park awful, outside area unkempt and ugly