Hideout on the Horseshoe

Good

Liked: The cabins were clean, and the view was beautiful.
Disliked: The parking is very limited.

We were supposed to stay...

Liked: I loved the location and the customer service was amazing.
Disliked: We were supposed to stay in cabin 17 that had a tub and was a little bit more room. The text the day before that they moved us to cabin 7 which was much smaller had one AC in the bedroom that made it too cold and everything else hot. Was not the romantic getaway I was hoping for we could hear everyone outside of our cabin aka “room” and made it hard to relax. Was a bit disappointed.

Great value, excellent location, river...

Liked: Location was nice along the river. Plenty of parking and having a stand alone room/bldg to ourselves was nice. Love the deck and chairs on covered porch. Check in and communication was good.
Disliked: Someone was playing loud music on the other side of the river which is not in the hotels control, but other than that we enjoyed our stay and you could not hear the music with the air conditioner and ceiling fans running.

Superb

Exceptional

Liked: Easy check in, clean rooms and good location

Very good

Nice accommodations

Liked: Location was great. Check in was easy. Overall was a great place to stay. Beautiful area. Prices were reasonable.
Disliked: Need instructions on how to use remote for heater. Symbols on remote were not clear. Figured it out by process of elimination. Could use a mirror outside the bathroom to make it easier when there are multiple people getting ready.

+/-

Liked: The location was beautiful. The view from the veranda was so peaceful and stunning. The beds were very comfortable.. The path down to the river and the wedding venue were quite lovely too.
Disliked: The walls are super thin and you can hear everything from the room adjacent. When we went to make up the sofa bed, we discovered that the sheets had a big dirty stain on them. Of course, there is no contacting management after 5 unless there is an emergency. I left a message, and they contacted me just after 9am telling me they'd be right over, so we waited. And waited. After I messaged them back an hour later, they finally sent someone from housekeeping who just took the sheets and handed me a roll of toilet paper (?? ..we already had 2 extra) and said sorry. The manager texted later saying the housekeeper "just explained that the sheets were less lustrous and possibly older" (they were gross). No apologies about the sheets or attempts at assuaging the incident. Long story short: It is a beautiful setting, and overall a good experience, but don't rely on management.

Was ok but wouldn’t recommend

Liked: Nice scenic location
Disliked: No instructions on ac remote. Got way too cold. TV didn’t get conventional or cable channels.