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AustraliaHideaway Santa Barbara A Kirkwood Collection Property Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
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Kathren Wed, 4 June 2025
Exceptional
Kate Sat, 31 May 2025
Don’t stay.
Liked: Can someone email me - a manager please- to discuss our recent stay. It was Sucj a let down and you really MESSED UP
Disliked: The utter uselessness of staff
Chen Tue, 20 May 2025
Exceptional
Liked: absolutely perfect！ Most hospitable and clean and comfortable hotel ever during our west coast trip
Andre Mon, 12 May 2025
Passable
Valerie Sat, 10 May 2025
Disappointing
Disliked: Pull-out bed is terrible, room was very dirty, not great for family stay at all. Breakfast was not buffet and did not have choices for kids.
Leandro Fri, 9 May 2025
Good hotel
Liked: Good hotel and the good locationThank you so much Veronica!!
Disliked: The pressure of the shower is a little bit low.
Amy Sat, 3 May 2025
It was a great stay.
Liked: The Hideaway is a very clean and comfortable stay. Brendan was very helpful and kind. The breakfast was delicious. We loved staying here.
Skip Wed, 16 April 2025
Superb
Liked: Alexandra, the inn keeper, made our stay the most enjoyable experience!She is one of the best I have ever met. Her service and hospitality were excellent.We will return to the Hideway as our Santa Barbara accommodation.
Karen Sat, 12 April 2025
A very relaxing and stress...
Liked: The location is great, but it is a bit hard to find immediately from the hectic entrance on Montecito. Just be prepared for its immediate appearance! The front desk staff were welcoming and helpful and the room was so nice, clean and comfortable. There is a definite feeling of being in a treehouse. A big plus was the trail just a block away up to the SBCC Campus and gardens overlooking the harbor. Such an awesome little hike for me and my dog! Frankly, this was a big surprise and a treat to be able to get to the beach without driving or really negotiating any major streets beyond Montecito. Pershing Park is just right there as well- so plenty of space to exercise my dog.
Melanie Sat, 8 March 2025
Disappointing
Liked: Beautiful bed and breakfast and nice staff. Booked the suite unit on the top floor.
Disliked: The shower did not work and was not distributing very little water. It was really stressful as I was trying to get ready for a Gala event and struggled to get enough pressure from the shower head to rinse the shampoo and conditioner. As I went to check out housekeeping let me know that the water was going back into the wall and flooded the room below. Disappointed they even rented my room to me knowing the shower did not work. Wouldn't the cleaning team have caught this when they tried to clean the shower from the previous guest? They said they would credit me back 50% of the night for all the inconvenience but the credit never came through.
