Hibiscus Suites - Sarasota, Sarasota

Meet our basic needs but...

Liked: Room was clean and furnished with sofa, table, 2 large screen TVs, flooring was new, utensils were supplied and adequate, pool was clean with plenty of tables, lounges and chairs, parking was adequate
Disliked: On a six lane road leading to the beaches, very noisy with lot of horns blasting, looked new improvements were taken in the past but lot more are needed such as upgrades to A/C systems, suite doors. We were registered for 2 nights, Our first night was comfortable, we asked and were given directions to a restaurant our friends told us to try staff told us, staff was able to answers all our questions. Our Second night was a different story. We arrived back around back after a long day of sightseeing, we arrived to our room not being refreshed, not cleaned and no new towels, I spoke with the front desk and informed that they were short staffed (we found out this was not an isolated issue, it was affecting all service related jobs across all activities we did) and the cleaning staff was still doing their rounds, the staff informed us of a great sports bar to watch the Kentucky Derby which was a 5 minute walk. When we arrived back at the hotel, we discovered our A/C was not not working. Night clerk came up but was unable to resolve the issue. After consulting with someone higher up in the chain, who was off site, he informed us that since the hotel was fully booked he could not move us. He did not have a remedy for our situation. This was 10PM at night. There were two ceiling fans in the room which moved around the warm air but at least made the room bearable. Next morning I spoke with the clerk at the front desk who seemed to be uninformed of the events of our stay but quickly offered us a refund for one night.

Super cute apartment-like place!

Liked: The upgrades are very nice! Staff was extremely friendly and the pool was warm!
Disliked: You can hear everything outside while in the living room and the sofa bed was hard and very uncomfortable!

Excellent service

Liked: excellent hotel, comfortable and clean, great comfort, I was with my family of 4 we were pleased, silent air conditioning, an efficient kitchen and pleasant beds, formidable !!! We will come back again

Clean nice location

Amazing hospitality

Liked: The staff was amazing, the location was very close to everything, beach was a 7 minute drive on a busy saturday. We loved the suite, remodeled inside, nice kitchen and bathroom, very spacious for a family of 3. We will return for sure, i highly recommend it.
Disliked: there?s nothing i didn?t like

It was just okay

Liked: Location
Disliked: Patio was dirty. Cigarettes butts, beer bottles laying around. Cushions on furniture were dirty and misplaced. The floor in our room needed a good cleaning. House keeping didn?t give us enough soap.