Name: Hi-Way Host Motel
Address: 3474 East Colorado Boulevard, Pasadena, CA
Telephone: (888) 608-6346

Exceptional

Liked: The room was spacious and clean
Disliked: Everything was good

Exceptional

Good

Liked: Rooms are simple, comfortable and clean.
Disliked: The house cleaning leaves only 1 roll of toilet paper and 1 bar of soap. Shampoo doesn’t feel like shampoo1 Bar of soap hotel complimentary size is not sufficient…

Pleasant

Liked: Clean
Disliked: Did not like bathroom

Exceptional

The freaks come out at...

Liked: Wifi and good cable
Disliked: They offer complimentary coffee from 7am-9am and it's never available.

I HAVE NO COMPLAINTS ABOUT...

Liked: Down to Earth

Very poor

Liked: Not much
Disliked: No microwave, or coffee maker in room, as said. Loud drilling and loud workers, right in vicinity of room I was. Alot of druggies, and other unmentionable people.Very uncomfortable stay.

Exceptional

Liked: Very clean comfortable the management are really nice
Disliked: Large parking spaces clean

Warning!!! Never book a hotel...

Liked: The location
Disliked: The staff at the hotel was demanding and rude..only caring about money. We lost our home in the recent LA wildfires and booked the hotel for a week. We found out that we paid almost 20% more than the person next door and were constantly being badgered about money. The hotel had been remodeled cheaply ( we stayed there before under previous owners) and although the plastic blinds came loose we were able to easily fix them. My daughter became suicidal due to losing our home in the fire and was taken to the hospital so we had to check out early. We left the hotel room very clean and in excellent condition. It was checked by the on-site hotel representative and we were told we could apply for a 3-day refund even though we left on our 3rd day and had paid for 7 days plus an extra deposit which was not returned at checkout. Booking.com contacted the hotel for the refund request and the hotel never responded but when I called they said they were keeping the remaining $400 because there was minor damage which they had already repaired. They were unwilling to provide invoices, pictures or even a clear rationale or valid reasons for keeping our $. The hotel management is greedy, disrespectful and only cares about $ not people. I would recommend anyone stay far, far away from this motel because they are very dishonest and disreputable people... You've been warned!