HI NYC Hostel Guest Reviews
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Write a review
Jacobus Sat, 7 June 2025
Superb
Jacque' Sat, 7 June 2025
Superb
Anonymous Sat, 7 June 2025
Exceptional
Joanna Fri, 6 June 2025
Bad
Disliked: Inflexible staff
Barbara Fri, 6 June 2025
Very good
Francesco Fri, 6 June 2025
Superb
Liked: Staff and cleaners super friendly
Disliked: The air condition was noisy
Shulin Fri, 6 June 2025
Exceptional
Singh Fri, 6 June 2025
Value for money and great...
Liked: - Working area which helped a lot to stay in the premises and work. - Overall the property was clean and good value for money- Lots of programs for guests - comedy shows, walk tours, welcome party etc.
Disliked: - Some rooms had pungent smell due to poor ventilation and with 6 folks living in one room it keeps getting worse.
Prathamesh Thu, 5 June 2025
Good
Kirstin Thu, 5 June 2025
Bad
Disliked: The customer service was extremely poor. I booked my stay 8 months in advance and realized after 2 months that I will be over the 90 days right to stay in the US on my next booking in on June 20. I therefore have to fly back to Germany during this time. So I tried to move my stay forward via our Booking.com website. This did not work as I had booked an expensive 4 bed room and not a cheaper room. They couldn't offer me a cheaper room from Hi Hostel New York and Booking.com, which I would have taken. They are so inflexible with both providers. Now I don't have a room for the period before and have spent 243 dollars for nothing. Worst customer service ever. Never again.