HF Fenix Music Guest Reviews
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O'dell Thu, 10 July 2025
Superb
Liked: The hotel was clean, modern and had a really great vibe.Staff were really friendly and helpful.
Disliked: They turned off the tv and Bluetooth the morning of checkout even tho check was not til 12.
Margaret Thu, 10 July 2025
Best stay made our vacation
Liked: The staff make this hotel an amazing experience. The rooms are comfortable and the rooftop pool was a lovely way to relax everyday before going out in the evening.After having our luggage lost all staff from front desk and more so concierge (Isham De Santos apologies if I got this wrong) went so far out of their way making calls and helping us to get things moving.The friendliness and kindness of all made this a property I would return to and one I cannot say enough positive things about.
Disliked: Everything was great
Simon Wed, 9 July 2025
Very good
Andrew Mon, 7 July 2025
Good
Maurice Mon, 7 July 2025
Great venue hotel - rooftop...
Liked: We liked the bonus anniversary gift in our room on arrival
Anonymous Sun, 6 July 2025
Exceptional
Paul Sun, 6 July 2025
Fantastic hotel, brilliant staff, great...
Liked: A lovely atmosphere, with the music theme sensibly applied. Without exception, the staff were cheerful and polite. The rooftop pool / bar is superb, with great views. Good breakfast too!
Disliked: Wifi was a bit patchy in places.
Aimee Fri, 4 July 2025
Would stay again
Liked: Great location, with excellent facilities. The rooftop pool was great - good music throughout the day and staffed extremely well. Easy to checkin, our room was ready on arrival. Everything was spotlessly clean.
Disliked: As much as we enjoyed the speakers in the room at an acceptable level and time, there were two rooms beside us that were blaring music from the speakers at 5am. It might work best to not allow the speakers to function if the room door is open, this could help not disturb guests.
Malcolm Thu, 3 July 2025
Superb
Fidel Thu, 3 July 2025
A Room with a view
Liked: Great location with excellent view across the park. The room was spacious, and the rainfall shower was wonderfully powerful.We had an issue with the safe and was sorted immediately. Great service.