Herston Place Motel

enjoyed our stay and will...

Liked: motel does not offer breakfast. however there are many other options available close to the venue
Disliked: no complaints. the area is quiet.

Exceptional

Liked: The location was great very close to the hospital where I had to attend

Superb

Luke warm

Liked: On a positive note, the housekeeping staff were exceptional, friendly, courteous, and very accommodating.
Disliked: We had intended to book a total of four rooms. However, after securing three rooms, we noticed a significant increase in the rate for the fourth. I contacted the motel to inquire whether it would be possible to extend the same rate as the initial three rooms. Unfortunately, I was met with a firm refusal. When I asked to speak with the manager or owner, I was told rather abruptly, that it would make no difference. As a result, our colleague had to stay at a different location, and the motel missed out on an additional booking.The gentleman at reception during our arrival, whom I recognised from the earlier phone call, was noticeably unwelcoming. His tone and manner were dismissive and unhelpful, which left a poor impression especially after launching into a lecture about booking through Bookings.com and using the business name.

Very good

Suited our needs perfectly.

Liked: When realized my wife could'nt climb stairs to well he put us on the ground floor.Nothing was to much trouble.
Disliked: As we were only there one night we found all tom our satisfaction.

Very good

Very good

Exceptional