Very good location and comfortable...

Liked: The breakfast was excellent. I don't eat a cooked breakfast but the other choices were very good. There was on site parking which was one of the reasons we chose this hotel. The staff were very friendly. Although I didn't use the iron and ironing board they were there if needed.
Disliked: There wasn't a catch on the bathroom door. So from the outside it didn't stay closed properly. Also a small lamp on the desk/dressing table would have been helpful.

Great!

Liked: Liked the location
Disliked: Was sorry the lift was not working so I had to climb two lots of stairs with a suitcase!

Exceptional

Liked: Staff very friendly and helpful.

Comfortable and enjoyable

Liked: Breakfast and dinner very goodStaff very helpful
Disliked: No lift for upper floors

Superb

Okay, great staff though

Liked: Room at the front was very noisy, however staff kindly let me switch
Disliked: The room we moved to smelled of bad drains, but at least it was quiet!

Very comfortable

Liked: It was good, well cooked

Perfunctory, gets the job done,...

Liked: Parking was available and the hotel was easy to get to for our purposes. Two of the rooms were close together and one had a canal view which I had requested for my daughter's room. The beds were comfortable in all of the rooms. I included breakfast in the price of the rooms, and we had the cooked fresh breakfast which was reasonably good except my husband is vegetarian and one morning out of two there were no vegetable sausages. I liked the ability to get my own lattes or coffee at the breakfast bar. It would be lovely if they could be had all day at no cost. I've seen this in hotels in America and it always sways me to stay there. (I like a cup in the afternoon before dinner.) I could tell the hotel was undergoing renovations and I laud your efforts. The new wallpaper in the front entrance is gorgeous!
Disliked: The rooms I booked for our teen triplets were close together, but our room was completely on the other side of the hotel. I have back issues and during our trip they were exacerbated, and I was not easily able to walk up the stairs as there is no lift on that side. Our room had a beautifully refitted bathroom but there was no stand-up shower just a large tub which I could not even imagine trying to get in and out of it. I went downstairs to see if they could move us or switch us with my daughter's room (she wanted a tub) but the lady at the desk was very rude to me about my shortcomings in letting them know I had physical issues. I tried to explain that at the time of booking I wasn't having issues, but she cut me off and was not helpful in trying to switch rooms or finding one that would accommodate my current position. The original lady who checked us in saw the commotion and came to assist. She was lovely and we were able to switch rooms with my daughter. Tempest in a teapot but arguing with a woman in pain who can't fully stand up was really unnecessary. The lift to my daughter's floor/room was scarier than any ride I've ever been on at Universal Studios. Afterwards, I opted to walk up the stairs with help from my husband instead. The rooms seemed somewhat renovated but very much on a budget. The floor in our bathroom slanted quite a bit and it was tiny but the hot water was plentiful with good pressure. The hot water in our sons bathroom didn't work for some reason so they showered in our bathroom as we were only there two nights. The furniture in the hotel seemed very odd. Nothing really matched and it was weird. The whole place seemed a little off but perhaps they are trying to redo the place and it will take time to get it how they want it.

Very good