Heron's Landing Hotel

Great

Good

Liked: Location is perfect, clean rooms, Kitchen full of necessitates you do no need to bring anything
Disliked: Breakfast need more variety. parking is very tight.

Very poor service, filthy hallways...

Liked: Nice big room
Disliked: Very sketchy area of city and low security at the hotel, the room we had had an adjoining door to another suite that had no lock on our side. When we looked in the hall closet in the unit at check in, it had someone else’s clothing and living stuff jammed into it and had to be cleaned out by the desk clerk. We were not offered a discount for inconvenience. We checked out a day early, we were charged for the two days we stayed and then I discovered that they had already charged my credit card for the three days we had originally booked on check in! When I called the hotel to dispute the charges there was no one available to help me and I was told to keep calling until I might get a manager.

Good

Liked: Proximity to the beach the price was not bad for middle summer
Disliked: When I arrived well past check in time, my room still wasn’t clean getting towels was like pulling teeth

Horrible. Will never go back

Liked: Location
Disliked: Filthy dirty and the amenities were not well cared for and garbage piled up everywhere in the parkade

Great value for what you...

Liked: The staff was amazing and friendly. Vintage look was super cute.
Disliked: Hallways are a bit musty smelling but the rooms are all fresh.

My go to stop overnight

Liked: Breakfast included. Underground parking when available
Disliked: No air conditioning

Exceptional

Great location with friendly staff...

Liked: Easy location, friendly staff and great parking was perfect for what we needed
Disliked: Nothing we couldn’t cope with it was a little hot but it was high temps that day