Heroes Hotel

Cheap,central and cheerful

Liked: Central location Cheap price
Disliked: Shower is level with floor so water goes all over

Not worth the money

Liked: Nothing
Disliked: Rooms are not what you see on the photo. No staff. Doors don’t open properly. Not worth the money.

Well worth the money.

Liked: Clean, Surprisingly roomy and layout.
Disliked: Maybe shower should have had a curtain and the sky light let a lot of lightning. Maybe a blind? Or tint sticker.

Pleasant

Good location and able to...

Liked: Location was really good and for a big group of lads it was spot on.

Pleasant

Disliked: Washroom doors no locks.Our first impression was bad as met some guys drunk not the issue of place but just didn't like it

Good

Pleasant

AVOID!!! Hairy, dirty and rude...

Disliked: Wasn’t expecting too much due to price and location, but was beyond shocked at how terrible it actually was. Hairs all over each bed, over the bottom sheet, pillow cases and duvet covers, along with lots of different stains. Terrible customer service - we received an email for early check in that was about two pages long, and right down at the bottom it detailed that you have to send a £30 damage deposit per person to be able to get access details - we missed this as the email was huge and this important information was not highlighted anywhere. Rang the man who owned the place to ask for the details as we were stood outside, and he was rather rude and condescending, telling us it wasn’t good enough that we’d left it so late to send the deposit - no customer respect at all. Only two plugs by the bottom bunk when the room is for 3 people - and bigger plugs wouldn’t fit as the socket was behind the bed frame that was fixed to the floor. Beds themselves were very springy, the pillows were like a piece of paper they were so thin - we just slept on top of the beds in our own clothes because of the dirt. People in the rooms around us were disgusting - screaming all night, slamming things around, shouting in the corridors trying to get into different rooms - just generally a rubbish night sleep due to this and felt quite unsafe - definitely wouldn’t stay as a solo traveller.