Heritage Inn Mansfield

Exceptional

Disappointing experience. Avoid

Liked: The staff was very friendly and they changed me to a room with a door when I expressed I needed to be able to open the window. The motel is located in a nice area, and has nice views. The room had a fridge. There was microwave and toaster available for guests in the reception.
Disliked: The room and bathroom did not feel clean and there was an unfresh smell to the place. The sheets, pillows, towels were old, yellowish and had stains. The sink in the bathroom was full of stains also. The rug was filthy and many corners had a lot of dust. I did not shower because I did not dare use the towels or go inside the shower. I had a beach towel I used to sleep on and had a sweater. I did not try to find another place because I was very tired that day.

Exceptional

Passable

Passable

With the exception of the...

Liked: The room was clean and bed was comfortable
Disliked: The heater was very noisy. Hallway needed to be vacuumed.

It's less than expected for...

Disliked: The heater in the room was extremely noisy. It woke me up every time it turned on.

Superb

Scariest hotel I’ve ever stayed...

Liked: I liked when it was over.
Disliked: I didn’t like that I was a single woman checking in and the first room I get I go into and 3 seconds later she uses her keys to unlock and open the door just to notify me of a man being in there… I was then moved to another dirty room with what looked to be poop on the towels. I was scared for my life going out to my car and having an actual pimp stop and try to talk to me. Wouldn’t let an enemy stay in that scary place. I also left abruptly and very early because I couldn’t sleep how the noise people walking around above me whole night. I should not have had to pay to be afraid and disgusted by the whole experience the picture below is of the poop towel I was expected to use and so I used it as a curtain because the actual curtains wouldn’t close.