Heritage Inn Hotel & Convention Centre - Cranbrook Guest Reviews
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|1.1 miles from CRANBROOK centre|
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Reta Wed, 31 May 2023
sleep and eat like royalty
Liked: friendly staff, pool , hot breakfasts ( delicious food) and comfortable beds
Disliked: bathroom needed more cleaning. Pool is showing its age
Darryn Fri, 26 May 2023
Outdated and old
Liked: location was convenient
Disliked: outdated, horrible bathtub and shower
Nevione Sun, 14 May 2023
restful, comfortable site,
Liked: location, amenities. cost
Margaret Tue, 9 May 2023
Liked: Night staff was pleasant and helpful
Disliked: We arrived very late and we're told we could have a late check out. Then the morning staff changed that. Didn't seem to try to accommodate.Also lots of noise from the parking lot very early in the morning.
Brian Sat, 6 May 2023
I will stay at a...
Liked: nice staff
Disliked: I had ants in my room and didn’t find out until they were crawling all over me the next morning . I received another room but couldn’t get that off my mind. The hot tub was warm and not hot . The one ice machine only worked sometimes . The wifi didn’t work all weekend.
Trevor Thu, 4 May 2023
Great spot to visit Cranbrook...
Liked: while the hotel was dated the location & staff were top notch. Pool & fitness area were better than one would expect for a hotel.
Disliked: the continental breakfast was… limited. Essentially better than nothing but could have had more fruit options.
Samantha Mon, 1 May 2023
Jennie Wed, 19 April 2023
Dimka Tue, 11 April 2023
Jikke Thu, 6 April 2023
It was okay, could find...
Liked: Hotel is getting run down. Bathrooms are old. Written note that bathroom steam can set off fire alarm. Beds were good. Staff were nice.