Heritage Hotel Lancaster

Good room, location & staff

Liked: Good location, room & staff
Disliked: Nothing

Exceptional

was there for 5 nights...

Liked: Just great all round food was lovely

I was greeted with a...

Liked: Clean friendly and easy to access
Disliked: N/A

Comfortable stay

Liked: Very polite at the front desk. Close walk to stores.
Disliked: No breakfast on property And there was a very small spot at the top of our bedspread.

Room was adequate but this...

Liked: Room was comfortable.
Disliked: We had no hand soap in the room, and had to track down housekeeping for it. When I went to take a shower, there was water in the bottom of the bathtub. The drainplug was in, which makes me question how thorough of a job housekeeping did when cleaning the bathroom. When we checked out, the person at the desk was very abrupt, basically saying "You're good to go." No thank you or asking how our stay was.

Exceptionally clean at the best...

Liked: An older building that’s exceptionally clean.

Superb

Exceeds expectations. We have stayed...

Liked: Great people. Front desk always professional.