Name: Henry Norman Hotel
Address: 251 North Henry Street, Brooklyn, NY
Telephone: (888) 420-1645
Rating: 4.5

This was an amazing loft! They even upgraded us to a nicer loft with more amenities in celebration of the new year! The staff was incredibly helpful, but on top of that there was a shuttle service that would take all guests to anything within a one mile radius which was extremely helpful during such a cold winter. Would definitely recommend!

Liked: The service; the shuttle and the loft itself.
Disliked: None.

Exceptional

Liked: Stayed before, love the hotel, convenient, pretty, rooms are spacious. Staff at the front desk is awesome! Jerry, the Night Auditor is so nice, helpful and does amazing customer service!Thank you,Paula Saltee
Disliked: Nothing

I'll definitely stay here again...

Liked: I had to find a place to stay when my flight was canceled (4x) and everything around the airport was booked. I only wish I'd have had more time here!
Disliked: It was great! I wish breakfast had started earlier...but that's ok!

Exceptional

Very good

Superb

Exceptional

Liked: Room was spacious, clean and the bed was extremely comfortable.
Disliked: Nothinh

Exceptional

Avoid!

Liked: Fun decor
Disliked: The breakfast consists of nothing but gross grocery store pre packaged foods- pastries and bagels that are low quality, only apples and similarly fruits, and microwaveable sandwiches. Not the quality I would expect when paying so much. The staff were very unhelpful. I was charged $100 for a late checkout by one hour that was needed for work purposes(despite having vacancy confirmed by hotel staff) and then when I asked to extend my stay by a day because of a flight cancellation they would not credit the $100 towards the extension.