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Henrietta House A Member of Radisson Individuals

eeee - (888) 323-5826
Henrietta House A Member of Radisson Individuals, 27-29 Henrietta Street, Bath -(888) 323-5826
Area: Bath Centre
(Map)
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (2208 Ratings)
0.5 miles Bath Forum
v6 mins driving
t11 mins walking
UBER from £6-7
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Originating from the 1780s Henrietta House Hotel is a Georgian period townhouse set in the heart of Bath. It is a 10-minute walk from Bath Spa railway station. Free Wi-Fi is available to all guests. All rooms are modern in design and individually styled with numerous antiques furnishings and original artwork. Each has an private bathroom. In the mornings the Henrietta House Hotel provides a full breakfast cooked to order. The bread and croissants are baked daily and vegetarian options are available. Henrietta House Hotel is within 5 minutes' walk of Bath Abbey the Roman Baths Therme Bath Spa The Jane Austen Center and The Holburne Museum of Art. Although Henrietta Street is mostly a residential area shops and restaurants can be found within a short walk.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
r
Pets Allowed
Other Amenities
` Garden
` Golf Course
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Canoeing
` Hiking
` Wheelchair accessible
` On-site parking
` kitchenware
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Greek
` Hungarian
` Italian
` Polish
` Romanian
` Spanish
` Filipino
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Temperature check for guests and staff
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Allergy-free rooms available
` Cleaning products available
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Shuttle service (charges may apply)

Henrietta House A Member of Radisson Individuals Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Anonymous Thu, 14 August 2025

Exceptional

3.5

Good - 3.5 out of 5

Jose Thu, 14 August 2025

Good

0.5

Poor - 0.5 out of 5

Katy Thu, 14 August 2025

Rude staff and uncomfortable

Liked: Location
Disliked: Rude staff and poor service for a so-called four-star hotel.The lift was broken during my stay, and at no point did staff offer to help with my luggage up or down the stairs — something that should be standard in a four-star property with a malfunctioning lift. They only helped after I specifically asked, both at check-in and again at checkout.I paid for a standard room which had no window, was uncomfortably hot, and where the AC automatically switched off in the middle of the night. My mother’s room was inexplicably located offsite, down the road from the hotel — with no air conditioning and no staff in the building she was allocated. We were not informed of this arrangement prior to arrival, which was both inconvenient and surprising.The worst experience came the next morning. While waiting for my mother, I pulled out a chair in the bar area of the lounge to sit down. A staff member pulled the chair away from my grasp as I was about to sit and rudely instructed me to go to reception — without explanation. At reception, the only seat was occupied by another staff member, leaving me nowhere to sit. When I returned to the bar area, I asked why she had initially taken the chair; she pretended not to understand me before eventually saying it was in the passageway between the kitchen and the lobby. She then told me I could sit in a different chair.The whole interaction was unnecessarily rude and jarring — not the level of courtesy or professionalism one expects from a four-star hotel. The only redeeming quality of this place is its location.

5

Exceptional - 5.0 out of 5

Evans Thu, 14 August 2025

Exceptional

Liked: Everything was to an exceptional standard. The team went over and beyond to make my stay feel like home. Thumbs up
Disliked: Not much. A few snagging issues in the room. But did not faulty my stay at all. The team are already fixing it.

5

Exceptional - 5.0 out of 5

Pathan Wed, 13 August 2025

Exceptional

5

Exceptional - 5.0 out of 5

Yanzhen Wed, 13 August 2025

Exceptional

5

Exceptional - 5.0 out of 5

Pestell Wed, 13 August 2025

Perfect 10/10 highly recommended

Liked: Everything, beautiful ambiance and really kind people and a warm welcome. The rooms were so comfortable and amazing decor. Special mention to Aman and Ransheer for their hospitality and professionalism.
Disliked: Nothing.

4.5

Wonderful - 4.5 out of 5

Els Wed, 13 August 2025

Superb

Liked: Super location close to the beautiful centre of bath, very nice decorated, big bathroom
Disliked: Bed was comfortable but very narrow acces, to close to the walls...

4

Very Good - 4.0 out of 5

Anonymous Tue, 12 August 2025

Very good

4.5

Wonderful - 4.5 out of 5

Jon Tue, 12 August 2025

Beautiful building, friendly staff, had...

Liked: Really friendly and helpful staffGreat decorLocation was perfect.

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Henrietta House A Member of Radisson Individuals 27-29 Henrietta Street, Bath