Henderson Castle Inn Guest Reviews
Write a review
|1.1 miles from Kalamazoo centre|
Write a review
Kimberly Tue, 24 November 2020
Calene Fri, 20 November 2020
I would definitely come again...
Liked: Very friendly staff. Beautiful room. Very clean!
Dawn Mon, 16 November 2020
We did the walking tour...
Brian Thu, 5 November 2020
Great place to visit, don't...
Liked: The character of the home unquestionable. Unbelievable history and charm
Disliked: This is a perfect example of the owner either not caring or not knowing how his business is being ran. I rented a space for a wine tasting and dinner afterwards. we originally had 34 guests that would be coming and as the host, I was paying for it all. I was also the only person staying in a room there for the evening. Unfortunately, due to Covid, our final tally was 16, but they still charged me extra to check in early, even though the room was not ready. That evening, the employees stayed up late partying at the bar.There is no way to block out the noise. It echos through the large house... The next morning, there were working scraping and pounding away in the room above me at 7:15 am.
Anonymous Wed, 4 November 2020
Disliked: The doors didn't close all the way and the bed was super uncomfortable. The bath only seemed to have a knob for hot water and it got way too hot for me to stay in. It was definitely not what I paid for.
Heather Sat, 31 October 2020
Michelle Fri, 30 October 2020
Anita Tue, 27 October 2020
Nice place , but you...
Liked: I loved the Tibetan Room but the Bed and Breakfast just tries to nickel and dime you. Extra25.00 to check in early, check in is not under 4pm, a bit late. If the room is available at 3pm, why charge the extra fee ?? Also they ''suggest'' a 15.00 tip for their 'free' breakfast which was weird, I had never had to leave a tip for a B and B breakfast before ?? Tried to email and DM and call property several times before my visit, they dont answer anything. Nice place with great history but the staff and owner could be a bit nicer. Also good luck getting to see the Roof Top , they schedule massages so you arent able to go up to the roof top, might be better to have another room that doesnt interfere with guests seeing the roof top.
Disliked: the extra fees of 25.00 for checking in early. the suggested tip of 15 bucks for breakfast and not being able to access the roof top while massages are taking place. They really should have another room for massages so it doesnt interfere with going out on the roof top.Also please answer questions when guests reach out to the hotel would be nice. you are NOT allowed any food or drink into the property of you will get huge fine of hundreds of dollars if they find anything. Love the B and B , but I dont realy like the way that it's being run.
Kelly Sun, 25 October 2020
Fun and exciting.
Liked: Room was comfortable and quiet. Nice breakfast as well. Staff was outstanding.
Disliked: Absolutely could not find the light switch in the bathroom. From the pictures I thought the shower would be more than what it was. Note, there are not 2 shower heads in the miracle room that work.
Anonymous Wed, 21 October 2020