Liked: The staff was very friendly and helpful. I would recommend this hotel to my friends and for anyone who is looking for a place for a conference. And the FOOD was very good!!!
Disliked: No Microwave.

Pleasant

Liked: Comfortable bed was really all that was good. Staff were friendly and attentive - the best bit. Rest of hotel is fairly dreary. Not at all like the website marketing which portrays a different place altogether. Not at all good value - as it?s not cheap.
Disliked: ?Spa? element was nonsense. A depressingly located pool with a terrace overlooking a car park - complete with lounger cushions which were old and unusable.

Disappointing

Pleasant

Liked: Good location in the middle of town, convenient for theatres and train station.
Disliked: Looks nicer on the outside. Rather shabby and in need of refreshment.

Exceptional

Pleasant

Liked: Room was ready upon arrival. Central location. Good access to major interstates. Very helpful and friendly front desk staff. Car valet service friendly and helpful. Excellent TV channel selection. Room maid service well done.
Disliked: Lacked a mini-refrigerator in the room. Keurig coffee flavors horrible. Ice machine on floor was broken, had to access ice via elevator. No plastic bag in ice bucket, just a bare plastic tub..., unsanitary presentation. Bathtub too shallow!

Very good

Liked: Clean property. Spacious room. Good location for us.
Disliked: The restaurant Christopher?s is a disappointment. Has negligible vegetarian selection for room dining and even in the breakfast buffet. The online menu is not update. They were out of toothbrushes.

Good

Good

Liked: Bed was fluffy pillows were light and comfortable
Disliked: The pool did not smell clean really salty water