Heeton Concept Hotel - Luma Hammersmith Guest Reviews
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Karen Mon, 18 August 2025
Superb
Dzhamilyat Sat, 16 August 2025
Enjoyable and comfy stay!
Liked: We really enjoyed our stay at this hotel. The room was spacious enough for our group of 3 and clean. The staff was very friendly!
Disliked: It’s a bit far from the city centre but we knew this beforehand so it wasn’t a problem. The metro station was close to the hotel so it was very easy to get to everywhere we wanted to visit.
Jasmine Sat, 16 August 2025
Pleasant stay, lovely service/help from...
Liked: The location and access to tubes and amenities was great
Disliked: Too small. Felt like no privacy with the tiny toilet so close to the bed. The shower felt like it was in a wardrobe/cupboard. No glasses, knifes or forks, no hand towels or tissues. Definitely not big enough for 3 people, pushing for 2 people.
Michala Fri, 15 August 2025
Room was ok nothing special,...
Disliked: Didn’t like the beds at all, we booked 2 double beds in a room and got 1 normal size double and also a double pull out bed which squeaked all night when I moved on it! The room was in the basement so was very dark inside, didn’t want to open the curtains too much as (people were walking past the window)
Isabela Thu, 14 August 2025
Good
Liked: The hotel was close to the train station & our main interest point. The stuff was friendly. They let us leave the luggages free of charge at check-in and check-out. They have a little garden in front of the hotel where you can have a coffee. They offered us some coffee and tea in the room to start our mornings.
Disliked: The room was a little odd - the sink was in the room, between the shower & toilet. That gives you a lack of privacy. The rooms are a little worn out. They gave us only one towel per person. Cleanliness could be improved.
Micha Wed, 13 August 2025
Great!
Liked: Great location, staff were great and good price for location! Big rooms as described
Disliked: Only criticism is the lighting and mirrors in room - not great for getting ready but very small criticism
Craig Wed, 13 August 2025
Value for money in an...
Liked: Excellent location with great transport connections. Quiet area in walking distance to food and drink options. Good value for money in an expensive city
Disliked: Room wasn’t serviced when requested. Room and shower are quite small
Louise Tue, 12 August 2025
Comfortable, good value, lovely staff...
Liked: Lovely staff, easy to get to, 24 hour reception. Tea/coffee and Lovely toiletries ;)
Disliked: No off switch for bathroom turns off automatically not ideal when sharing.
Basak Tue, 12 August 2025
Superb
Davide Mon, 11 August 2025
Very good