Heeton Concept Hotel - Luma Hammersmith Guest Reviews
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Write a review
Lizzie Fri, 4 July 2025
Excellent location, original hotel. loved...
Liked: layout of the rooms, gives you so much more space
Disliked: drunk guests making too much noise.
Bart Thu, 3 July 2025
Harry Potter had a nicer...
Disliked: My room felt like a broom closet they gave up halfway through converting. It was dark, cramped, and buried in an isolated hallway next to the staff room. The furniture was dark wood, which really helped accentuate the lack of natural light.The hallway had a plastic roof with open sides and a gutter underneath — classy. The carpet showed water damage, and the wall-mounted nightstand gave up and fell off when I placed my phone on it. Other rooms looked fine. I think mine was a secret punishment. To top it off, the hotel booked me a taxi that only accepted cash and asked for my creditcard info over the phone.
Mona Wed, 2 July 2025
Exceptional
Louise Tue, 1 July 2025
Excellent place
Liked: Location to Hammersmith Apollo and other amenties
Disliked: Just small things which are easily resolved more milk in the room ….
Sue Tue, 1 July 2025
Great location, clean & tidy...
Liked: Location, cleanliness, friendly staff
Disliked: Hot in the room despite air con - although it was a 32degree heat day!
Beverley Mon, 30 June 2025
Fabulous
Liked: When we first entered our room there was a bad smell of drains, I went to reception who immediately alerted maintainance, within minutes the issue was resolved. Lovely pleasant and helpful staff on reception. Great location too
Hsuanwei Mon, 30 June 2025
Exceptional
Liked: The staff are very friendly and helpful.
Stuart Sun, 29 June 2025
Very enjoyable
Liked: Very clean and helpful staff
Disliked: Rooms were a bit compact and single beds were a bit small
Dessyslava Sun, 29 June 2025
Very good
Lucy Sun, 29 June 2025
Good
Liked: Great location and the staff were lovely!
Disliked: The shower had terrible pressure, wasn't particularly clean and just very tired.