Heeton Concept Hotel - Luma Hammersmith Guest Reviews
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Nicholas Wed, 30 April 2025
Very good
Lucyna Tue, 29 April 2025
Great location and friendly staff
Liked: I like the location with easy access to shops, restaurants and public transportation. The staff is always very nice (we stayed at this hotel before)
Disliked: The details that imply that the management is not on top of things (broken reading lights, empty soap containers, no soda available as gratification for skipping the room cleaning - only alcoholic drinks and water etc)
Julia Tue, 29 April 2025
Exceptional
Luka Tue, 29 April 2025
Superb
Natalia Mon, 28 April 2025
Really good
Liked: Really clean! Friendly and helpful staff!
Disliked: N/A
Robert Mon, 28 April 2025
Exceptional
Tatiana Mon, 28 April 2025
Great place to stay! Staff...
Liked: Location, value for money, and staff
Disliked: A bit dated and they can do better on cleaning
Yulia Sun, 27 April 2025
Inexpensive and in good location.
Liked: The location was pleasant and convenient. Staff were very helpful. Reception area is inviting. We declined housekeeping in return for a free drink. Beds were super comfy and we slept so well! Loved the local Thai restaurant.
Disliked: Despite every attempt to make the room comfortable, there is no hiding the fact that our basement room needed repairs: patches on ceiling, stained carpet, non-functioning bed light (flagged to staff and well received). Overall I felt the room rate should have been lower for these reasons.
Mark Sun, 27 April 2025
Superb
Gordon Sun, 27 April 2025
Lovely hotel, very close to...
Liked: Perfectly clean, nice welcome, comfortable beds
Disliked: No bedside locker