Heeton Concept Hotel - Luma Hammersmith Guest Reviews
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Brent Tue, 2 September 2025
Great location in London for...
Liked: Location to amenities and subway/tran made the location very convenient
Disliked: First night had a leak but staff addressed it and moved us the following day. To be fair we arrived late and maintenance crew wasn’t available until the next morning so not much else they could have done. The toilet is in a closet without a sink and separate from the shower.
Charlene Mon, 1 September 2025
Not as nice as igg...
Liked: The staff 100%
Disliked: It’s old and dated
Charlene Mon, 1 September 2025
Getting old & dated
Liked: I have stayed here 3 times and staff are exceptional. Always pleasant and chatty. Can’t do enough
Disliked: The hotel has become very unkept, needs a re-vamp, whilst it’s tidy. Stains in carpet, bedding and they don’t clean every day you have to request making the bed. Would be such an amazing hotel if they would invest in it.
Chaika Mon, 1 September 2025
Exceptional
Liked: Easy check in. Greay communication.
Margaret Mon, 1 September 2025
Exceptional
Liked: Staff was helpful Location was beautiful area Hotel was clean and keep well well supplied reception area if wanting snacks or drinks.
Disliked: N/a
Syed Fri, 29 August 2025
Very good
Leo Fri, 29 August 2025
Very good
Liked: The fridge, the bed, the desk, the staff
Disliked: The interconnection door, the layout
Linda Fri, 29 August 2025
Very good
Linda Fri, 29 August 2025
Very good
Cristina Fri, 29 August 2025
Exceptional