Heeton Concept Hotel - City Centre Liverpool Guest Reviews
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Ruth Sat, 5 July 2025
Liverpool City centre Stay
Liked: The hotels location was good, everything I needed for visiting was very handy. Staff were friendly, professional, and helpful.
Disliked: The room was a bit too big for me on my own, not really a dislike so much as a preference!
Christopher Fri, 4 July 2025
Very good
Liked: Clean Conformable Thank goodness for the Air con....Good Hot as you want showers also Roomy.
Disliked: Windows
Paul Fri, 4 July 2025
Very good
Liked: Good location,but all you need is around you,tesco 24hour few mins walk,pub across the road,weatherspoons,does the job,hotel was clean and tidy
Disliked: You can't open the windows in the room,so no fresh air,also at night time there's a few undesirables,knocking about outside of hotel,apart from that,the place was sound,
Mohamed Fri, 4 July 2025
was not good enough
Liked: the location was perfect..the room was spacious with facilities
Disliked: I did not spend good time there , the AC was broken and the the room was too hot . I reported that immediately once I checked in. Nothing happened as the person who checked the AC confirmed that it is not working , as the night went by I asked if any solution could be provided and I was told that I can make a complaint in the morning but nothing could be done . At some point I was offered a fan that did not show at all ! To make things worse , the next door resident started screaming and souting at 0300 am and 0530 -was under influence- and started knocking on doors naked ! the staff sent someone to check on him at 6 Am.the bathroom was not too clean as some hair was on the shower bay
Stephen Fri, 4 July 2025
Exceptional
Dai Fri, 4 July 2025
Superb
Jack Thu, 3 July 2025
Very good
Sue Thu, 3 July 2025
Very good
Liked: we were able to check in prompt and with ease , great reception staff . excellent location for the concert we were attending at the m and s arena . very clean and tidy room and very comfy beds
Disliked: carpets in the walkway areas are very stained and could do with a deep clean
Stokes Thu, 3 July 2025
Exceptional
Kyaw Wed, 2 July 2025
Superb