Healesville Hotel

Very good

Cosy stay in Healesville

Liked: Beautiful cosy hotel/pub. Rooms modern. Rooms are with shared bathrooms but personally I don’t mind that.Shared bathrooms extremely clean

Melbourne holiday

Liked: Location, comfort, being welcomed, very clean.
Disliked: Liked everything.

Would highly recommend Healesville Hotel....

Liked: Fantastic location, lovely big room with a comfy king size bed. Although it was a shared bathroom it was exceptionally clean and double shower was an added bonus. Lovely toiletries

Superb

Wonderful value for money. Room...

Disappointing, no effort in customer...

Liked: Bed was comfy, nice toiletries in bathroom.
Disliked: I booked and paid through booking.com, at check in was told not asked, it wasn’t optional had to leave my credit card details including security details written down Juliet in case of incidentals, breaching international mandatory PCI DSS standards, Australian - Privacy Act (1988), outdated & really poor business practice. The staff except 2 were rude & didn’t seem like they wanted to be there, everything seemed inconvenient. 5 tables in restaurant on 2 night, 3 staff, people waiting 30 minutes after a meal to have plates removed, no questions if you’d like anything else. No vegan options on menu. Adapted an option, very salty. No availability first night from 3pm, waited 15mins to put name down, staff just walked past, standing at booking table. Customer service very ordinary. No safety non slip in the bathroom, slipped in shower hitting my head, noise to be expected it’s a pub, so don’t expect to sleep even with ear plugs until 11pm, if you need to sleep stay elsewhere. Found a few bits of rubbish behind bed when looking for power point for charges, so not cleaned well. Overall presents as cute little old pub in good location, not impressed by anything it had to offer. Unfortunate experience.

A lovely historic hotel

Liked: lovely large bedroomand very comfortable
Disliked: it was noisy even on a Sunday night. The ear plugs helped for cars

Exceptional

Liked: Very cosy