Haywood Park Hotel Ascend Hotel Collection Guest Reviews
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0.2 miles from Asheville centre |
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Anjali Fri, 12 April 2024
Ok, but not worth the...
Liked: Location
Disliked: The room they gave us was near the dumpster and where deliveries come in. It was loud. When I told the person at the front desk they said ok. The gentleman didn’t care at all. He let us check out 30 min late. I got no sleep. I would have paid for a quieter room
Patricia Sun, 7 April 2024
Would stay again but would...
Liked: Very nice property great location
Disliked: Our room was cold.. heat did not come on… noisy from yeah pick up eIn the wee hours of the morning and loud music /people at night. Slipped several times on the threshold of the bathroom because of the slope
Beth Mon, 1 April 2024
Exceptional
Jennifer Sun, 31 March 2024
Very good
Liked: Great location! We parked out car and walked everywhere!
Disliked: Our room was above the trash dumpster and loading zone!!Very loud!!!!
Diane Sat, 30 March 2024
Superb
Ivelisse Thu, 28 March 2024
The hotel looks beautiful but...
Liked: I liked the hotels location, right in the heart of the city.
Disliked: A few things. I didn't like the staff. They were stiff and unfriendly. For traveling purposes, my husband and I decided to depart a day early. We informed the hotel on Sunday we would leave on Tuesday instead of Wednesday. Were told to speak someone during the day shift. I did. Was told just to check out on Tuesday. I did. I asked for a receipt. They told me I would be provided with one via email. They didn't send it on Tuesday. I called that evening while in Virginia. (We live in NY). Was told it would be provided on Wednesday the original check out date. I knew then the hotel would not adjust my bill. They even charged me for valet parking the day I wasn't there!The rooms were not swept or mopped, even though we requested housekeeping. And they are expensive! They don't offer many amenities for the price of the stay.
Marchione Sat, 23 March 2024
Good
Liked: The location was great. The room was huge and so comfortable. It was a perfect romantic getaway.
Disliked: The few things I was disappointed in the lack of coffee and other refreshments.
Stuart Tue, 19 March 2024
Exceptional
Liked: I had hoped the restaurant was open for breakfast.
Robert Sun, 17 March 2024
Really enjoyed would definitely go...
Liked: Location and room was huge
Disliked: Nothing
Mike Tue, 5 March 2024
Have stayed there before -...
Liked: Great location for the places we like to go.
Disliked: Offered us Champaign or water at check-in.