Haymarket Hotel Firmdale Hotels

Exceptional

Wonderful customer experience

Liked: Great room location and staff thank you

Superb

Fantastic stay in great location.

Liked: Beautiful room and excellent service.
Disliked: Nothing at all.

We loved it

Liked: The staff was very welcoming and took great care of us. The room was incredible, with the best bed we ever slept on. I fell in love with the bathroom products. We appreciated the welcoming notes and the small surprise we found in our room during our stay, as well as the water refill every evening. The swimming pool was incredible and we didn’t find it so cold. We loved ordering food and drinks directly from the pool. Also the in room serviced dinner was perfect.
Disliked: The breakfast offered limited options for sweet tastes. The buffet was small (a few croissants, yogurt, cereals and fruit) and the “a la carte” menu offered plenty of eggs options (really good!) but limited sweet options (only pancakes).

The best hotel we have...

Liked: It was close to Trafalgar Square and Oxford Street
Disliked: Na

Haymarket Hotel, London

Liked: Beautifully presented hotel and friendly, well trained staff. We informed them in advance about our Ruby anniversary and they made a real fuss of us, including putting bunting and champagne in the room. The hotel is ideal for the West End, Regent St and St James's. Buckingham Palace is a short walk away. The hotel has a lovely indoor swimming pool. Afternoon tea is good value for money.
Disliked: You had to ask for a kettle or coffee pod machine to be brought to the room, which was a little odd.

Perfect location, exceptional staff and...

Liked: Exceptional breakfast. Fantastic, knowledgeable concierge. Friendly, efficient staff.
Disliked: Freezing air-conditioning in pool area made for an unpleasant swimming experience.

It was a magical artistic...

Liked: Amazing hotel! It truly feels like stepping into the pages of an interior design magazine ,so beautiful it almost feels too good to be trueThe interiors are colorful, full of love, and filled with so many creative design elements that make it much cozier than a typical hotel more like an intimate boutique stay.I was upgraded to the Luxury Junior Suite, which made the experience even more special. As someone who always seeks out boutique hotels with unique interior design, I can say this is one of the very best I’ve ever stayed in. I hardly wanted to leave the hotel, and I even bought the designer’s book online because the inspiration was just that strong🤍
Disliked: The restaurant downstairs doesn’t provide any chicken options I would have loved to see something like a grilled chickenThe additional service charges would be better if shown as part of the final price on Booking.com, instead of added later.Overall, a truly unforgettable stay full of creativity, warmth, and inspiration