Hayes Valley Inn Guest Reviews
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Anonymous Thu, 26 June 2025
Good
Anonymous Sun, 22 June 2025
Great location. Good rooms. Consider...
Liked: The room was very nice. The ceiling fan was plenty to keep us cool but in baking hot weather guests should know there's no AC. The eating area is beautiful and the guests while we were there kept it clean. The cleaning staff were the best kind of hospitable and the rooms were immaculate.
Disliked: The "contactless" Hotel check in process was dreadful . . . so little contact that we almost couldn't get in at all. Locked front door. No reply to the listed phone number and no call back in response to two messages left with the listed number. No response to the doorbell either even though it turned out there was someone in "reception" in the kitchen. The building has NO STAFF on site at all over the weekend.By contrast, once we were inside the building the "contactless" room key worked very well.
Fred Thu, 19 June 2025
I've stayed here about 20...
Liked: It's very nice and close to the symphony and opera and city hall and transportation. it's nice to have a common room with minimal kitchen and fridge and microwave for breakfast and night snack. If there's a problem with the stay the staff who doesn't speak much English gets the manager on the phone and it gets solved.
Disliked: shared bath and restrooms are small but clean
Giedrė Mon, 16 June 2025
Exceptional
Daran Sun, 15 June 2025
Bad
Moon Sun, 15 June 2025
Very good
Liked: Fantastic location, clean nice room. No staff on site but over the phone were lovely !
Bryan Sun, 1 June 2025
Good
Luzian Fri, 30 May 2025
Superb
Liked: Good value, nice, bright room
Disliked: Locking App is a bit tedious
Man Thu, 29 May 2025
Exceptional
Liked: Clean, affordable
Disliked: No sink in the toilet
Winnie Wed, 21 May 2025
Good
Liked: The room, the common area, the WC and the bathroom are always clean. Being close to the train station.
Disliked: It’s without any receptionist. Had to carry my phone to unlock my room door even when went for the toilet or the kitchen.