Pricey and bathroom dirty

Liked: Room was nice and big.
Disliked: Our room was in another building (we wasn't told anything before arrival).Bathroom (shared) wasn't cleaned properly.Breakfast expensive (10$).Staff not welcoming.Place is pricey for what they offer.

Very good

Good

Good

Liked: Comfortable and very cute, the shared facilities ( bathroom and shower) were clean and accessible. The breakfast area is very pretty and there is quite good choice. The personnel was sweet and all in all it was a pleasant surprise.
Disliked: The rates are very high for a shared facilities booking, but this is to be expected in San Francisco.

Close to SF center but...

Liked: Localization close to SF center
Disliked: Very noisy

The stylish hotel offers excellent...

Liked: The quaint rooms were welcoming and felt homely and clean, with the staff being very accommodating and efficient. Housekeeping seemed almost beyond eager to clean our room. I had a few requests and needs for my room, which the staff were happy to take care of. The shared shower/bathroom facilities posed no issue and were almost always available right when you needed them, with wonderful scented soaps. The location is only minutes away from all the best districts, so it?s great for tourists to explore the city. It?s a very safe location, and as someone who had never been to San Francisco, I felt welcomed and safe. And finally, tea time and breakfast in the bright open dining hall added a level of community and intimacy to the experience, with a variety of fresh fruit, breakfast pastries and breads, tea, and much more.
Disliked: The hallways are a bit narrow, and there are only stairs to get up the buildings floors, so this may not be ideal or accessible for the disabled or elderly. At night time it can be a bit noisey, as there are about four upscale bars and restaraunts right outside, but only if your window is open will you be disturbed by this. The walls are very thick and you have a level of privacy so it usually shouldn?t be an issue, just something to know.

Pleasant

Liked: Breakfast, position
Disliked: Our room had a window overlooking the air conditioning system. Even if we kept it always closed, the noise was so loud.

Cozy hotel located in city...

Liked: The hotel is well located, clean and more than enough to spend a couple of nights there. The best was the breakfast.
Disliked: The receptionist at night was more focused on other stuff than performing accordingly.

Unpleasant. Poor customer service.

Disliked: Requested late check-out and it was approved through email. But when I talked to the front desk and presented the confirmation email to them. They said that there was no such a thing, some employees must have mistakenly approved the late check-out request. Well, what do I say to this excuse? I would like to receive a sincere apology instead of trying to argue with me about your own mistake.