Exceptional

very nice! a bit pricey...

Liked: classic charm with modern upgrades. free coffee in lobby was nice for early departure. staff very friendly and informative with info on things to do.
Disliked: nothing to complain about. we didn?t have a fridge and had some things with us that needed it and they sent one to our room.

had a great stay!

Liked: very clean!
Disliked: liked everything

Just an AMAZING place to...

Liked: Even though the system was down Ms. Paula was AWESOME in getting me checked In the old fashioned way (pen and paper) and getting an extra night for this exhausted traveler. LOVE that is pretty much in the heart of everything historic about Salem. I?d DEFINITELY book here again.
Disliked: The bathroom was EXTREMELY ?cozy? but I understand that?s pretty standard for a historic building like that.

great stay

Liked: overall great stay! would recommend. superb location and very comfortable room.
Disliked: the only small issue was that I forgot the put the « do not distub » sign so the maid woke me up and entered the room early in the morning. given that I was checking out the same day i thought it was weird they didn?t wait for me to check out entirely before trying to come and clean the room

Exceptional

Liked: It was a delightful experience
Disliked: Nothing!

memorable

Liked: beautiful historic
Disliked: rooms very small

Very good

Liked: Location, room, bath, hotel decor were better than we expected. Will return to Hawthorne on oru second trip to Salem
Disliked: Menu at Tavern was very understandable for its target market but not to our taste; menu at dining room was less interesting and fine that we had hoped. Piano/singer was too loud for dining accompaniment.

Exceptional

Liked: Great time, clean room, easy check in and check out
Disliked: It was all great, coffee in the room would have been nice, but the did have free coffee down stairs