I booked 10 rooms for my daughter's wedding. People came from different places. The hotel staff worked very patiently to arrange everything and make sure all the guests got into their rooms smoothly. The rooms were very special and the bed was comfortable. Overall, I am pleased.

Liked: Beautiful rooms and good service.
Disliked: None.

A relaxed, clean and comfortable...

Liked: A spacious and homely place to stay. Very comfortable and quiet at night. Staff were polite and helpful. Good relaxed self-service breakfast provided, with eggs being particularly well-cooked. Clothes washing facilities was a benefit. We would certainly come back again.
Disliked: We British would have appreciated a kettle as well as coffee making facilities in the room but liked that tea was provided in the foyer area.

Got the job done

Liked: The bed.
Disliked: Everything other then the mattress

Good

Great Location!

Liked: The bed was nice and big! Location was great!
Disliked: The staff was not very helpful. The room had trash that didn?t belong to us! Housekeeping didn?t know how to make the bed. On Saturday, housekeeping didn?t come to collect the trash or give us clean towels. I wish they had put us the first floor because our has problems with steep stairs.

Fabulous

Exceptional

Liked: Loved the room very quiet area... had a nice stay
Disliked: Everything was great lol

Not awful, manage your expectations

Liked: Was clean where it matters most, the bed and the bathtub. Spacious room for the price.
Disliked: The desk area in the kitchen was dirty. The cabinets were falling apart and the whole place had a feeling of neglect.

Very good

Exceptional

Liked: Professional staff. Sparkling clean rooms. Great check in-out times.
Disliked: My employer booked through Booking.com at the neighboring Red Roof Inn for six nights. Staff there was rude- the property manager wasn't in, so they "couldn't accept my Third Party Authorization Form". I used Booking.com myself and found a room here at the Hawthorn Suites. Princess checked me in: great personality. Fantastic clean room. Wonderful facilities. Not looking forward to straightening out my stay at the other hotel for the next five evenings.