Name: Hawthorn Suites by Wyndham Tinton Falls
Address: 90 Park Rd, Eatontown, NJ
Telephone: (888) 420-1644

I booked 10 rooms for my daughter's wedding. People came from different places. The hotel staff worked very patiently to arrange everything and make sure all the guests got into their rooms smoothly. The rooms were very special and the bed was comfortable. Overall, I am pleased.

Liked: Beautiful rooms and good service.
Disliked: None.

Very good

It was very unhygienic, the...

Liked: Not one thing! There were fleas in the beds in the first suite upon checking in. I was changed to another suite and before my family and i settled in i check the beds only to find more fleas. The general manager was not helpful at all. Very disappointing, i still am having trouble getting my money back being that I left the same night I checked in. I booked for 4 days.
Disliked: There were fleas in the beds in the first suite upon checking in. I was changed to another suite and before my family and i settled in i check the beds only to find more fleas. The general manager was not helpful at all. Very disappointing, i still am having trouble getting my money back being that I left the same night I checked in. I booked for 4 days.

The room we had exceeded...

Liked: We stayed in a penthouse room. The recent renovation was nice. I liked the floor not being carpeted. The pull out bed was good, and all the beds were comfy, except the king bed left side had a dip in the edge of the mattress. I'm guessing it was new and still needed to be fully filled out. Breakfast food was fine, but logistically it could use some attention.
Disliked: Because of the renovations, the parking lot lost many spaces, and had a lot of construction debris on the ground. I did not use the open spots near our room because I didn't want to park or walk on broken glass. I assume this inconvenience will not be around for long, and will get cleaned up. Breakfast food was fine, but logistically it could use some attention.

A place to stay but...

Liked: Condo style makes you feel like you are at a timeshare
Disliked: It is old old, like 50’s or 60’s old. It is essentially falling apart and they just keep painting over rotting wood. They say renovation, but is just crappy chalky paint sloppily slapped over everything and click together vinyl flooring. Rooms smell like mildew and ours had water trapped beneath the flooring. The place was somewhat clean but they place you in active renovation rooms. Painters tape on the walls and over smoke detectors and unwrapped furniture/appliances.

Exceptional

Liked: We loved the staff , they were extremly helpful , the room was extremly large and had a full kitchen , the children enjoyed the pool and the breakfast . Although they are doing major renovations it was still quiet and kept clean ‘ the ac worked super well and kept the roomsNice and cold ! Everything was fantastic , I am a 100 percent disabled usmc veteran and traveling with my family they welcomed us and helped us with everything we needed ! Would stay here over and over again ! Thank your Mr Patel for your amazing staff and hotel managment .

Pleasant

Liked: The room was spacious and I loved the kitchen
Disliked: It could have been cleaner. The tub has pubic hair on our arrival and the floors had obviously not been cleaned.