Hawthorn Suites by Wyndham El Paso Airport

Exceptional

Will definitely be back

Liked: Staff was friendly and hotel was very clean
Disliked: N/a

Very good

Disliked: Apparently the manager has a special every Wednesday evening from 5-7. It would have been helpful if at the time we checked in-4pm- that they would be serving spaghetti, salad and bread. Also there was free wine and beer. Only posting this so other travelers will know as the staff doesn’t seem to be very keen able this.

Pleasant

Liked: Close to airport and restaurant
Disliked: Pool was very cold. No jacuzzi. Bed was lumpy

Exceptional

Liked: The front desk staff was super friendly.
Disliked: The only thing I didn't like was luggage cart was difficult to maneuver and didn't fit in the room doorway very well.

Good

You need to hire more...

Liked: Distance to the airport
Disliked: No hot water, front desk, arguing about a third-party booking and wanting to charge more.Requested to stay closer to the front desk because of disability and was not allowed. I will never use this or promote to use this again

Superb

Pleasant