Hawthorn Suites by Wyndham El Paso Airport

Very poor

Liked: The restroom was dirty, it was used and not a clean room. Hair all over the floor, the hallway to the room I was issued, 302, was also dirty, no vaccum, room floor was dirty. Bed was ok. this hotel was highly recomended, however, my expirience was negative. Bath tub had hair and seemed to be unclean as well. restroom floor sticky. Check in Personel were very pleasant.
Disliked: Personnel,check in process very pleasant and helpful,

Exceptional

Good

Liked: The location is walking distance from the airport 13 min, they also have a shuttle if desired. Also eateries are right across the parking lot.
Disliked: the restroom seemed very old, but for one night it was manageable.

This wasa great place to...

Liked: My travel was due to the death of a family member. But being in a nice hotel helped to ease that burden. I did not eat breakfast although, it was available. The location was great, the bed was comfy, and the bathroom was clean. This was a very nice place. I also was happy about the security of the building...made me feel safer.
Disliked: There was nothing to complain about.

Exceptional

Passable

Disliked: Front desk was rude and not welcoming

Passable

Liked: room was clean, although the facility is showing its age, breakfast was great
Disliked: it was super hot throughout the building

Superb

Superb