Hawthorn Suites By Wyndham Decatur Guest Reviews
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Write a review
Iana Sun, 27 April 2025
Poor
Liked: Dirty rooms!!!
Disliked: Very dirty!!! Terrible breakfast, cold coffee!
Joe Mon, 14 April 2025
Could only stay there to...
Liked: Trying to contact the front desk or the hotel on phone was impossible. When I finally arrived, it smelled like Indian food through the front of the hotel. Nobody at the front desk you have to call a number to get a hold of someone, but no one still answered the phone. Finally, someone came out and I got in my room. Furniture had stains on then. Very poor quality. Room smelled bad. Toilet seat was not good. I had to put toilet paper on it to sit down on it. This is not a fair price hotel and sure enough not a three star hotel. It’s more like a 2 star hotel. By the quality of the hotel, I was even scared to eat the free breakfast.
Denise Mon, 14 April 2025
Superb
Kendra Sun, 13 April 2025
Good
Laurence Sat, 12 April 2025
Exceptional
Robertson Fri, 11 April 2025
Exceptional
Liked: Great, will go back!
Meade Tue, 1 April 2025
Long wait but could have...
Disliked: First room beds were not made upRocker got bored to floor and tiles coming up.Night clerk would not give refundHe gave us another roomLights in 2md room.did work
Joshua Thu, 13 March 2025
Pleasant
Liked: I liked the morning receptionist and the ability to take a nice shower before bed. The breakfast was also pleasantly filling. Oh the bedding was clean and there was no bed bugs. Plus I thought it was really cool that there was a Mexican restaurant and a movie theater within 2 minutes of walking from the hotel's front door.
Disliked: When I arrived in the afternoon I had to wait over 18 minutes before a receptionist came to the front counter to check me in. The parking lot was in rubble and looked very filthy. It left me with feeling of being unsafe. And both my first room and my second has a dripping tub faucet, thankfully I was able to drip a hand cloth over the faucet before going to bed so I could sleep.
Ashleigh Mon, 10 March 2025
Lawsuit waiting to happen!
Liked: The location was convenient to the reason I was traveling to this town. That is the only good thing about this hotel.The Saturday housekeeper on the 2nd floor was nice.
Disliked: The smell on the first floor was nauseating. If you like the smell of curry x100, you'll like this place. Unfortunately for me I don't! It smells worse than chicken houses. On the 2nd floor, it smelt like someone was smoking weed in their room. The attendant unknowingly disrespected me as a woman at check-in. I booked the room and paid for the room with my husband's card on my account. The attendant never made eye contact with me or acknowledged me. I do not get bent out of shape about these kinds of things, but he made me feel like I was invisible the entire time and only communicated with my husband. The bed frame (in a handicap room) sticks out in 2 spots and is covered up by the bed skirt. LAWSUIT WAITING TO HAPPEN! I was 700+ miles away from home, which is why I didn't pursue a lawsuit against the hotel that caused a golfball size hematoma on the top of my ankle. The attendant came to our room and never once apologized or offered any kind sympathy.The windows have curtains on them, but no black out curtains behind them. You can see through them from the outside. Do not change in front of them. The toilet acted like it did not want to flush properly.
Sandy Mon, 10 March 2025
Very good
Liked: Location, clean, comfortable(except for pillows), breakfast was sufficientStaff accommodating
Disliked: Sheer curtain was torn very badly on one windowSeveral tiles were loose in bathroom floorPillows were lumpy