Name: Hawthorn Suites By Wyndham Decatur
Address: 2370 S. Mt. Zion Road, Decatur, IL
Telephone: (888) 420-1657

Hawthorn Suites By Wyndham Decatur Guest Reviews

Overall Average Score:

Pleasant (3.45 out of 5)

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Exceptional

Superb

Liked: Location
Disliked: No pool

Don't stay here if there's...

Liked: It was a roof and a bed. That is all the good I can say.
Disliked: The front desk staff was rude. The rooms were just not clean. It was as basic as basic gets. Seemed a little shady. Definitely not worth the money paid.

Exceptional

Disliked: More clearance of the 200.00 fee

Very good

Bad

Liked: N/A
Disliked: The hotel was horrible. It is very outdated. Old food was in the refrigerator and in the cabinets. Lastly, the toilets were broken.

Good

Very good

Poor

Liked: Dirty rooms!!!
Disliked: Very dirty!!! Terrible breakfast, cold coffee!

Could only stay there to...

Liked: Trying to contact the front desk or the hotel on phone was impossible. When I finally arrived, it smelled like Indian food through the front of the hotel. Nobody at the front desk you have to call a number to get a hold of someone, but no one still answered the phone. Finally, someone came out and I got in my room. Furniture had stains on then. Very poor quality. Room smelled bad. Toilet seat was not good. I had to put toilet paper on it to sit down on it. This is not a fair price hotel and sure enough not a three star hotel. It’s more like a 2 star hotel. By the quality of the hotel, I was even scared to eat the free breakfast.