Hawthorn Suites By Wyndham Chicago Schaumburg Guest Reviews
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|2.6 miles from Schaumburg centre|
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Curt Thu, 4 October 2018
1.5 out of 5 stars,...
Liked: Not a lot to say
Disliked: Top to bottom cleanliness and attention to detail was half ass. Everything you look at was crooked, dirty, and broken or run down worn out badly. Didn?t matter what it was. Maybe a blind person would be okay?
Andrew Sun, 30 September 2018
Petra Sun, 23 September 2018
Very disappointed with quality and...
Liked: The one bedroom suite was spacious.
Disliked: Staff was indifferent. Property was dirty, hallways had linens laying on the floor for 3 days. Stairwells had trash piled up for 4 days at a time with unbelievable odors. I was at property for 2 weeks and it was 9 days after I first checked in that my room was serviced. In two weeks, hallways and stairwells were never vacuumed or swept. Breakfast area had 4 tables for 2 for a hotel that has about 140 rooms. Breakfast was never replenished so if you arrived 30 minutes after start of breakfast ......you were out of luck. Very disappointing level of hotel in this area for the price you pay.
Ashvinkumar Sat, 22 September 2018
Liked: The property location is great.
Disliked: Front desk guy was on the phone since I walk in . And took a long time to check me in . Horrible welcome. The room temp was 80 when I enter the room. They have me waiting almost 15 minuets just to see if the temp go down . They were acting like I don?t know how to set up the termoster. They took almost an hour before they transfer me and didn?t even say sorry. The worst experience ever with the front desk. Please teach him customers service. Hopefully he wasn?t treat someone like this . It?s can ruined some one trip . Even the manager was there present. They need to learn how to handle the situation. Some one coming to stay tjey for whole day or too .. come on guys . I don?t want any call from you guys . Thanks! Good luck with the business.
Cassandra Thu, 20 September 2018
Disliked: It was filthy and staff was rude
Ronnie Tue, 11 September 2018
Won?t stay here again
Disliked: Everything outdated rooms need upgrades squeaky beds loud barking dogs
Rosann Thu, 6 September 2018
We left there was no...
Liked: The room was absolutely filthy, the sofa and wer stains on it, and the sheets were not changed from the last visit. The front desk service was horrific.
Disliked: Clean your rooms and get better service upfront!!!
Robin Wed, 29 August 2018
Liked: Location was great.
Disliked: Room temp was really crazy! Upon arrival the heat was turned way up. It was a hot summer day. I turned the air on but I could not control the temp. The air cond unit was noisy and keep my room at a chilly 60 degrees.
Lisa Tue, 28 August 2018
Good stay for the price
Liked: The room was great and the bed was comfortable.
Disliked: The breakfast was bland.
Maurice Mon, 27 August 2018
The place needs some major...
Liked: The service in the food area
Disliked: Bed was too old n noise