Hawthorn Extended Stay by Wyndham Columbus West

Nice stay.

Liked: The location was great, there were many food options in the area. It easy to get on the highway from the location as well. The room was clean and was very nice. The staff during check in and check out were very nice as well very welcoming and made the whole process seem less.

Good

Good

Rude and disappointing I booked...

Liked: I like the property if I got to actually see my room I was created by the front desk at first was pleasant until I had a surprise charge of having a deposit of 150 not just one time but was told every day I would have a deposit charge of 150 which did not state that as I was booking this I expressed how I felt and the lady at the front desk was rude and so uninviting then starting to speak bad about me and my child

Superb

Superb

Nice stay but...

Liked: I like the design of the rooms and the pool.
Disliked: I don't like that the TVs were outdated and some appliances did not work. The TVs you cannot hook extra Roku or firesticks because of the TV being outdated. The Wi-Fi was not really good. If you are planning on trying to hook a firestick to it, it might come on but the internet won't let it upload anything or stream anything.

Very poor

Liked: The location
Disliked: We were double charged, our cooktop was cracked, holes in the walls and ceiling, managers wouldn't return our calls and it smelled like smoke in our room

Exceptional